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extreme version not working properly on samsung s22


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Hello, for a short time I have been using the extreme version of the android program on a samsung s22 phone with android version 13.
 the program was installed by your specialists through my laptop, for which I paid extra. 
However, I have the following problems: 
1. I do not have access to the e-mails, 4 showed up and until then I can neither see received nor sent, and the device receives and sends every day.
 2. access to facebook mesegess does not work at all
 3. recording of conversations I tried different options but either nothing is received on the portal or when it is received there is no sound or the other party is almost inaudible.
 Please help, I have released tickets but until there is no development at the moment

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