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@n3xious Yes, mine is the same. I can’t use Bluetooth either.

Hi @Inualst Thanks for your comment. Compatibility depends on both the device model and the exact iOS version. For example, an iPhone 8 running iOS 16.0 is compatible, as shown in the compatibility widget. However, an iPhone 8 running iOS 16.6.1 is not compatible. Please let us know the exact iOS version on your device and we’ll check it for you.

Thank you. Here is the project team address for Dopamine2-roothide. https://github.com/roothide/Dopamine2-roothide

Thank you for the post! We have passed your comments to our development team. They will look into it as soon as resources are available. We will let you know when we have an update.

Urgent request for support RootHide Dopamine！

Hi @MarkM Many thanks for the information. Looking forward to a fix in the coming releases.

Hi @n3xious Thanks for reaching out! This is a known issue, and it has already been forwarded to our developers who are currently working towards a fix. We'll let you know once the fix is available. In the meantime, you can still use the Live Features without connecting to a Bluetooth device or headset.

Is it just me or is this an app issue whereby if I use flexiview on my Samsung S10, all audio e.g. Ambient recording, call recording play corectly through the speakers, bluetooth or even wired headphones. However when using sound from the live features (all three of them) they are forced to play from the phones loud speaker and does not play on bluetooth or even wired headphones.

Thanks. Managed to solve it by performing a reinstall. There were a few things I had missed out initially when doing an upgrade. All working now for a few weeks without any issues.

Hi just to provide an update — for @n3xious and @nopeout data is now flowing to the portal again. For @Disembwl, they are unable to get the target device in hand, which is a pre-requisite for most troubleshooting. Even still we have provided them a refund for the remaining subscription amount they were unable to use.

Hi @Disembwl Thank you for reaching out! We see that you’ve already submitted a support ticket, which is the best way to receive help. After checking on our side, we can confirm that there are no server issues at the moment. We’ve also reviewed your account and replied to your ticket with our findings and recommended steps. We hope this helps resolve the issue. If you need any further assistance, simply reply to your ticket and we’ll be happy to help.

Same thing happened to me yesterday and it seems odd that even though nothing was changed now all of a sudden it won't sync. Everything Ai said to do i did and says it's all correct but nothing. 3 weeks after purchase and this is the 3rd time it's done it. the other times i just had to wait a few hours tops but it's been over a day.

Hello @nopeout Thank you for reaching out. We've checked on our end and can confirm that there are currently no server-related issues. We've also checked your account in our systems, and we have verified that your target device was last connected 11 hours ago. In this case, there could be a number of reasons why your target device has not connected for a period of time. Please get access to the target device and check the following: 1. Confirm if the target device is connected to a stable internet connection. Even if the target device is connected to the internet, sometimes the internet service provider may block or limit the connection to our servers. If this happens, please try switching to another network—such as a different Wi-Fi connection, a mobile hotspot, or a VPN. 3. Check if any Third-party application is interfering with FlexiSPY (anti-virus or security applications) and disable them or add FlexiSPY to its exclusion list. 2. Verify if the target device has undergone a factory reset. If so, FlexiSPY will be removed, and you will need to reinstall the software in order to monitor it again. Hope this helps!

Same situation here. About 12 hours android device lost connection hasn't come back yet

Hello @n3xious Thank you for reaching out! We’ve completed our checks and can confirm that there are currently no server-related issues. After further investigation, here’s what we found: 1. Permissions and Settings: It appears that the permissions and settings on the target device have been changed and are not configured correctly. Because of this, no data or events are currently being captured. We’ll send you step-by-step instructions on how to properly set up the permissions and settings. If you wish to get assistance with reinstalling the software, we offer Installation Service here. 2. Internet Connection: Even if the target device is connected to the internet, sometimes the internet service provider may block or limit the connection to our servers. If this happens, please try switching to another network—such as a different Wi-Fi connection, a mobile hotspot, or a VPN. 3. Live Features not working: If you’re experiencing issues with Live Features and only functions again after performing a restart, please share more details about what’s happening. It would be very helpful if you could include any error messages or a short video showing the issue. Additionally, we recommend uninstalling and reinstalling FlexiVIEW to see if that resolves the problem.

Are there any server related issues. I have a android phone which i currently do not have physical access to gone offline. There is definitely internet access to it. The portal does not connect to the device. Only when the device is restarted, the portal gains access to it however no commands are sent or events downloaded i.e. key logs, location, etc are blank. One thing I've noted is if i use the live features after a initial restart, it works until closed then stops working and requires are restart again. nothing on the phone has changed interme of updates and was working perfectly fine as of the last few days even with numerous restarts. any help would be greatly appreciated.

We have had no server disruptions recently please PM your license key or relevant ticket number and I will look into this for you.

I’m experiencing the same issue, for over an hour now uploads are either delayed or hanging altogether. I’ve already restarted the device five times. The only thing that appears to update is location data, but no WhatsApp messages, network logs or any other telemetry are being uploaded. This makes me suspect a server-side disruption rather than a device or configuration fault.

Thank you ! I appreciate the information about the Installation Service.

Hi @Frampy Thank you for reaching out! With any feature that requires using the microphone/camera, indicators may appear especially when using newer Android OS. In this case, the recording/casting indicator that appears can be suppressed using the Installation Service. Please refer to our Android Indicators guide here. This should also suppress the indicator when using Live Features.

On non-rooted Samsung S25, OS is 15. I manually Un-installed and re-installed the software. While still on the https portion(before entering in license key) it now has a pop-up that says something about screen recording/casting that says start or cancel. If you hit start it judt takes you through the rest of the installation steps. I am assuming that goes hand in hand with the Peek and Poke feature? As I have had the same thing for going on 4 years and have never seen that pop up. Once installation was completed on the target device, that same pop-up now will flash a quick pop up when you are about to open the screen,(way to fast to even try to screenshot or choose to cancel), after that when you open the screen it then has a pop up that says to choose what app to record/share. This is while having live screen sharing pulled up on another device. So my question is. Did I miss a step in regards to hiding this? Or is there a different way to hide it? It's not mentioned in the installation steps, or when reading about Peek and poke, and its not on the list of indicators that can or can't be hidden/suppressed. Is it something I can decline and still have the peek and poke work or is it required to choose to make that feature work?

RootHide Dopamine ：This software can enable many banking-related software to open normally. Regular Dopamine:Many software programs (including but not limited to banking software) fail to open properly or crash, and the issue cannot be resolved by installing plugins.

What are the advantages of RootHide Dopamine compared to regular Dopamine? Why did you choose to jailbreak using RootHide Dopamine instead of the regular version?

Greetings @daydayupme Thank you for reaching out. The error message you're seeing – "Activation not success! Unstructured response is not ok." – is most likely caused by limited or unstable internet access during the activation process. To resolve this, please refer to Step 13(e) in our guide here, and ensure that “WLAN & Cellular Data” is selected. Important: If it’s already set, please toggle it Off, then set it back to “WLAN & Cellular Data” to refresh the connection. We also see that you've purchased a subscription with the Installation Service add-on and have already been in touch with the Installation Service team. To resolve this activation issue more efficiently, we recommend contacting them again for professional assistance in completing the setup on your iPhone.

Can you develop a version compatible with the new jailbreaking software:roothide dopamine. Currently, the software cannot be installed normally on systems that have been jailbroken by roothide dopamine .