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This forum has both public and customer only areas. If you're looking for community level support please use the FlexiSPY Customer Peer-To-Peer Support boards, or the FlexiSPY Customer General Topic area for general discussions with other users. Please do not use the Public Zone area for FlexiSPY support questions. Posting to the wrong board may result in your post being moved or deleted. To gain access to the customer areas, sign up using the same email address you registered your product with, and then send a PM (Private Message) to the board Admin. Customer access is not automatic so please let us know when you register. Anyone is welcomed to post both questions and answers to the Pre-Sales board, but all answers are moderated and may not appear immediately. Official Support is ONLY available from our Support Center, and has its own registration.
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Hi Everyone, We appreciate your messages. If you go to our website, you can speak directly with our installation team who can provide you with a list of rootable devices that will run in FULL mode. To chat with one of our specialists, head over to - https://www.flexispy.com/en/flexispy-remote-installation-service-standalone.htm - and they can help you determine which model is best for your needs. Best regards
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Thanks for your reply, I'm in London, England. I've been doing some research on the internet and I think the Samsung S7 Edge mobile phone would probably be the best one to get, don't know if S8 Edge would also work. I wanted to get recommendations from actual users before buying a phone. What do you mean by 3 way calling? which phone do you use? thanks
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I have asked this question previously to support and never got a real answer. Remember, it has to be a GSM phone, not CDMA, cannot have dual sim, must have 3 way calling. What country are you in?
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I am having the same issues and have tried all of the suggested posts. The recordings seem to take an a lot of time in the pending command status, then several more minutes (Less the recording time of course) before it shows up on the dashboard. so you if you know you are going to use this feature at a specific time how do we know when to send the command. I have tried and tried to guess how long the command will be sitting in pending but have missed some critical times. If we could schedule that would take care of this issue as well or maybe I have something set wrong to have such a delay not sure.
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hola. el usuario del telefono espia apaga la ubicacion del telefono. por consiguiente no me reporta key log es normal lo que sucede. gracias espero respuesta
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Hi Ben21, We appreciate your message. If you go to our website, you can speak directly with our installation team who can provide you with a list of rootable devices that will run in FULL mode. To chat with one of our specialists, head over to our website - https://www.flexispy.com/en/flexispy-remote-installation-service-standalone.htm - and they can help you determine which model is best for your needs. Best regards
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Hi Sps, Thank you for writing. If Find My iphone and iCloud are not activated on the phone, there is no need to have access to them or disable them. You should still be able to jailbreak the phone as long as the iOS version is compatible. Please see here for more information on compatibility: https://www.flexispy.com/en/spy-on-iphone-compatibility.htm We highly recommend taking advantage of our worry-free installation service for easy and convenient jailbreaking. You can speak with one of our team members regarding this by visiting here: https://www.flexispy.com/en/flexispy-remote-installation-service-standalone.htm For further technical support regarding your query, please submit a support ticket at support.flexispy.com and our team of specialists will be happy to assist. Best regards
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Hi Flower1, Thanks for writing. Please see our response above regarding your query. If you have any further specific questions, our support team is happy to assist you via support.flexispy.com Best regards
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The target phone does not have find my phone activated and icloud may not be set up, not sure though. Do I still need access to icloud access for the remote jailbreak install? I do not have the pin, only fingerprint ability to open phone.
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I want to buy a new mobile phone to specifically to install and use flexibly on, could any current users recommend a mobile which best works with this this software. I don't want to get phone which may cause me problems now or later using flexibly. Any phone recommendations would be much appreciated. Thank you
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I want to buy a new mobile phone to specifically to install and use flexibly on, could any current users recommend a mobile which best works with this this software. I don't want to get phone which may cause me problems now or later using flexibly. Any phone recommendations would be much appreciated. Thank you
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i have the same issue with Facebook.
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Hola, Como se mencionó anteriormente, para obtener soporte técnico adicional, envíe un ticket en support.flexispy.com por favor. Si ya lo ha hecho, puede seguir hablando directamente con nuestro equipo de soporte allí. Gracias
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Hola..como estas... Ninguna de las tres soluciones anteriores funcionan. Ayer funciono correctamente la funcion de keylogger. Hoy dejo de funcionar nuevamente. Me gustaria saber como soluciono este problema Gracias
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Hi vqvnu01, Thanks as always for writing. With regard to the Call Recording feature, this is an issue our engineering team is currently working to rectify. We will update you as soon as the situation has been resolved and the fix has been added to the new version of our software. If you have any further questions regarding this, you can reply directly to our support team who have also provided this information to you. Best regards
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Greetings, With regard to Facebook Messenger, our engineers are working to solve the Avatar issue and will add the solution to the new version of software as soon as it's fixed. If you have additional questions, you can continue speaking directly to our support team who have also provided this information for you in response to your support tickets. As always, thank you for your feedback!
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Hi Boocha, Thanks for writing. As informed by our support team through the support ticket you submitted, our engineering team is currently working to resolve this Facebook Messenger issue. We will update you as soon as this has been rectified and added to the new version of the software. We appreciate your feedback and if you have any further questions regarding this, you can continue to speak directly with our agents in support. Best regards
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Hi vqvnu01, Thank you for writing and we apologize if you have experienced confusion regarding your support tickets. Our support system automatically closes a ticket once an agent has replied, however this does not mean communication is cut off or stopped. If you have any updates or feedback regarding a particular case, simply respond directly to the support email and the ticket will automatically reopen. This lets our team know you still have questions and they can reply to you accordingly. If you still have questions regarding your previously answered support tickets, our agents will be happy to speak with you further. Best regards
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We hope that everything works out for you Sat! Let us know if you have any additional questions or need assistance in renewing your subscription. Best regards
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Ahhhh! I need the wp_mod! Many thanks! With a little luck I can get Flexispy running in FULL mode again and renew my subscription.
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Hi Sat, Thanks for writing and know we are sorry to hear you are having difficulties with HTC's phones. HTC has reset the modifications they made to the system partition on every reboot, which means you have to flash a custom kernel to fix the problem. While this is not an issue with FlexiSPY itself (but rather the modifications made by HTC) our team has recommended the following kernel as a solution: https://forum.xda-developers.com/showthread.php?t=2701816 For more information regarding the installation of FlexiSPY on HTC devices, please consider speaking to our installation team at https://www.flexispy.com/en/flexispy-remote-installation-service-standalone.htm who will be more than happy to assist. Best regards,
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Does anyone have Flexispy running in FULL mode on the HTC M7? If so, how?? No matter what I do and which ROM I flash, I can never get Flexispy running in FULL mode on HTC devices. I have tried diverse devices from the One Mini 2 to the M7 and M8 with no success.
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Hola Martin, Hemos incluido tres soluciones anteriores. ¿Has probado estos? Si todavía tienes un problema, envía un ticket a support.flexispy.com y nuestro equipo te ayudará. Gracias por escribir.
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hola. buenos dias. tengo instalado flexispy advances en samsung s7. el dispositivo detecto virus troyano. la persona que tiene el telefono borro la aplicacion Magnify keyboard text. Que consecuencia pueden ocurrir? pueden ayudarme gracias
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Hi, I cannot receive browser logs. Neither from chrome nor from ie or firefox.. The second problem is the call recording. I hear nothing from the person at the other side.. Anyone else with those problems?