I did a lot of research on phone monitoring software, and Flexispy was the winner.
It had the features I really needed: Keylogger, phone call and VOIP call recording.
Not only that, but the website was professionally done and the marketing was slick. Seemed like a true pro operation
I purchased it exactly 2 weeks ago, I paid for a year subscription up front and it all started out so smoothly:
Flexispy took my over $300 upfront payment instantly without a hiccup
I was able to jailbreak the phone and install the software in about 10 minutes.
I logged in and started collecting data!
It's been downhill from there. I've had a ton of problems, and a minimum of 6 features simply do not work:
I tried to send an SMS command from my own phone, and now every text from me on that phone has disappeared - almost 8,000 in total!
Call recording has never worked
Emails has ever worked and in fact, if I go on Wifi, it won't download email messages making for a very suspicious issue on the phone
Photos displays screenshots instantly, as well as pictures that taken and then were sent by text, but regular photos never show up
Videos has grabbed "historical videos" from the device and the other day it grabbed one of those "preview videos" that pictures come with
Ambient - I got it to work once
RemCam has never worked
RemVideo has never worked
App Activity has never worked
I cannot uninstall and reinstall the software because it doesn't seem to take the commands
I cannot uninstall and reinstall the software manually because when I restart the phone, I can't launch Cydia to remove the package
I cannot show the icon because it doesn't seem to work or at least the command is incredibly delayed that I see it the next day potentially exposing the software on the phone
I am not some technology moron. I am a technology professional with well over 20 years of experience.
I've been a developer, architect, and strategist. Now I run large digital execution teams for enormous companies, from tech strategy and UX all the way through visual design, engineering, QA, deployment, and analytics. Web-based, desktop, mobile, you name it.
I even oversaw the building of a suite of 6 apps for one of the worlds largest phone makers not long ago. I cannot say more than that.
But I can say this: I know software development, and Flexispy has come up short.
I understand that there are serious challenges in creating reliable software to collect information from phones that don't want to install your app, and you are doing things the phone doesn't want an app to do.
My target device is not a rooted Android, which could be any one of hundreds of models, OS versions, settings, rooting, all those variables that can go wrong.
No, this is a simple iPhone XS, running iOS 13.41 without any crazy apps or any other issues.
I need help and I have created 4 tickets
Ticket #58706 was replied to late with a useless response and then closed immediately.
Tickets #59740 was closed with just a question, but that was a ticket made by the Flexispy team.
Ticket #59743 which I made at the same time with a full explanation of my issue was closed with no response at all.
My latest ticket, ticket #60226 is 4 days old with no response.
Flexispy, it seems like you put a ton of effort into landing customers, then don't care about us once you have our money.
Please prove me wrong.