geppy33 Posted December 30, 2022 Report Share Posted December 30, 2022 Hello, from today on the portal no keyloggers, no SMS, no app screenshots, and for a while not even call recordings and no ambient are captured anymore. The phone has a good internet connection and on the portal it says it connects, but it doesn't display anything anymore. What is the problem? Quote Link to comment Share on other sites More sharing options...
geppy33 Posted December 30, 2022 Author Report Share Posted December 30, 2022 Ticket #213451 Quote Link to comment Share on other sites More sharing options...
geppy33 Posted December 31, 2022 Author Report Share Posted December 31, 2022 fixed for now. turned off the phone and it seems to work Quote Link to comment Share on other sites More sharing options...
geppy33 Posted December 31, 2022 Author Report Share Posted December 31, 2022 update it started again not capture anything this software suddenly goes crazy Quote Link to comment Share on other sites More sharing options...
baktus22 Posted December 31, 2022 Report Share Posted December 31, 2022 I have a similar problem for the last 3 or 4 days. After restart it works and at home it where there is a good wifi everthing captured but when the target leaves outside there is a problem with syncing, it doesnt sync at time or even not at all. Data is not captured and when it does, its uploading it after a very long time. Something is wrong here Quote Link to comment Share on other sites More sharing options...
baktus22 Posted December 31, 2022 Report Share Posted December 31, 2022 Now its not syncing for 25 minutes, like its stuck somehow, and there is a good net connection. Quote Link to comment Share on other sites More sharing options...
baktus22 Posted December 31, 2022 Report Share Posted December 31, 2022 Synced now but except location no data uploaded even though i sent ambient rec commands Quote Link to comment Share on other sites More sharing options...
geppy33 Posted December 31, 2022 Author Report Share Posted December 31, 2022 29 minutes ago, baktus22 said: I have a similar problem for the last 3 or 4 days. After restart it works and at home it where there is a good wifi everthing captured but when the target leaves outside there is a problem with syncing, it doesnt sync at time or even not at all. Data is not captured and when it does, its uploading it after a very long time. Something is wrong here same thing to me too. with wifi it seems that something capture. but if I disable the wifi it connects as if it has captured an event but on the portal it does not display anything. the connection is still good. Quote Link to comment Share on other sites More sharing options...
geppy33 Posted December 31, 2022 Author Report Share Posted December 31, 2022 could it be the sim network limiting software? Quote Link to comment Share on other sites More sharing options...
baktus22 Posted December 31, 2022 Report Share Posted December 31, 2022 No i dont so. It seems like a server problem Quote Link to comment Share on other sites More sharing options...
geppy33 Posted December 31, 2022 Author Report Share Posted December 31, 2022 it's strange. I don't understand why with WiFi it works and with mobile internet don't work. there are different network operators. if it was a server problem it didn't even work with the wifi Quote Link to comment Share on other sites More sharing options...
baktus22 Posted December 31, 2022 Report Share Posted December 31, 2022 Now the target entered home and all of a sudden when it connects to the wifi all data uploaded..... Quote Link to comment Share on other sites More sharing options...
geppy33 Posted December 31, 2022 Author Report Share Posted December 31, 2022 see it's not a server problem. change the connection and everything works. but something strange happened to the application and to the phones all of a sudden 1 Quote Link to comment Share on other sites More sharing options...
baktus22 Posted December 31, 2022 Report Share Posted December 31, 2022 Agree, its very strange that when it connects to the net its not working properly, if at all. And nothing changed with regard to the cellular supplier etc. All of a sudden for the last 4 days its not working when connecting to the net, that is a fact. Why? I really cant figure out, maybe if someone from flexispy team will read this and will have the answer. Dakota?? 1 Quote Link to comment Share on other sites More sharing options...
baktus22 Posted December 31, 2022 Report Share Posted December 31, 2022 1 hour ago, geppy33 said: could it be the sim network limiting software? Where i live there is no such thing Quote Link to comment Share on other sites More sharing options...
geppy33 Posted December 31, 2022 Author Report Share Posted December 31, 2022 let's hope so. I sent a ticket to support but no one responds. if i can i want to try putting a vpn on the target phone to see if it works without wifi Quote Link to comment Share on other sites More sharing options...
geppy33 Posted December 31, 2022 Author Report Share Posted December 31, 2022 4 minutes ago, baktus22 said: Dove vivo io non esiste una cosa del genere in Italy there are network operators (for example vodafone mobile) that limit access to some websites and perhaps they could also limit the use of the software Quote Link to comment Share on other sites More sharing options...
baktus22 Posted December 31, 2022 Report Share Posted December 31, 2022 58 minutes ago, geppy33 said: in Italy there are network operators (for example vodafone mobile) that limit access to some websites and perhaps they could also limit the use of the software Well i am not frim italy. This must be something else that affect the connection. I really like to know if anyone else facing the same problem Quote Link to comment Share on other sites More sharing options...
geppy33 Posted December 31, 2022 Author Report Share Posted December 31, 2022 it would also be time for them to release a new updated version of the software. the last one dates back to October 2021 Quote Link to comment Share on other sites More sharing options...
baktus22 Posted January 1, 2023 Report Share Posted January 1, 2023 Still there is a problem with the software. Syncing is irregular sometimes yes and someyimes not, and the internet connection is good. Will someone please check what is wrong? Quote Link to comment Share on other sites More sharing options...
baktus22 Posted January 1, 2023 Report Share Posted January 1, 2023 I am gettingbfrustrated, even restarts cant make it sync properly... Quote Link to comment Share on other sites More sharing options...
geppy33 Posted January 1, 2023 Author Report Share Posted January 1, 2023 I think maybe you should uninstall and then reinstall the software Quote Link to comment Share on other sites More sharing options...
geppy33 Posted January 2, 2023 Author Report Share Posted January 2, 2023 17 hours ago, baktus22 said: I am gettingbfrustrated, even restarts cant make it sync properly... if it can be useful as information, I managed to install a vpn on the phone and it seems that today the app works fine even without wifi. for now, if it continues to go well, I'll keep it like this, but if it gets worse, I'll definitely reinstall the app Quote Link to comment Share on other sites More sharing options...
Sensaura Posted January 3, 2023 Report Share Posted January 3, 2023 Please try to activate the high-performance mode in the target phone. Battery optimizers and power saving modes prevent syncing. 1 Quote Link to comment Share on other sites More sharing options...
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