bgeter Posted December 27, 2010 Posted December 27, 2010 I've downloaded the suggested rooting package from http://bit.ly/9wAKC5 and it appears to install. My handset rebooted successfully automatically. When I tried to install the flexispy sw, it keeps saying "cant access root. check your device." I installed the rooting package from the above location several times and each time it appears to be working as it reboots. What am I doing wrong? My handset is a HTC MyTouch 3G Slide with OS2.1. Bryan
Christian Posted December 27, 2010 Posted December 27, 2010 I've downloaded the suggested rooting package from http://bit.ly/9wAKC5 and it appears to install. My handset rebooted successfully automatically. When I tried to install the flexispy sw, it keeps saying "cant access root. check your device." I installed the rooting package from the above location several times and each time it appears to be working as it reboots. What am I doing wrong? My handset is a HTC MyTouch 3G Slide with OS2.1. Bryan Unfortunately we can only at this time support the specific models with OS versions listed during checkout. As you see, OS 2.1 is not supported for the MyTouch model, only 1.6. However we do plan to expand this list as soon as possible. Until then you can run the Light version, which should be compatible with most models and OS versions. If you've already purchased Pro or Pro-X, please submit a Ticket by logging into our Support Center at http://support.flexispy.com and let them know you need to change to the Light version. Support should be able to do that and send you a refund for the price difference.
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