No ambient recordings

[cdi867]

Is any one else having issues with remcam and ambient recordings? After 11am this morning cst they aren't showing up after being scheduled 

[Paulo FW]

You can try to click on resync button to check if there are any captured files on the target device. 

however, setting up this kind of schedule will also depends on the phone's activity. 

If the command was initiated while the phone is currently engage on certain activities, such as having a phone call,
watching video's or other activities that will use the microphone or speaker. 

then, the command will not go through. 


if have a ticket related this issue, you can send the ticket ID to us, so we can also check. 


thanks

[Dakota]

On 9/27/2022 at 12:25 AM, cdi867 said:

Is any one else having issues with remcam and ambient recordings? After 11am this morning cst they aren't showing up after being scheduled 

If this is still a problem, please reply with a ticket number with our support or PM your license key and I'll look into it.