Refund Policy

[Architect]

At FlexiSPY, we are looking at ways to improve our refund policy so that its good for customers and ourselves. We currently offer a 10 day no quibble policy, and we often extend this, as long as the customer contacts us and allows us to help resolve their issues.

We did this because we think it gives you full confidence to purchase from us, and in keeping with our technology, we believe its the best in the business. What matters however is what you guys think.

Do you think we can improve this? Does any company offer anything better? Are we too generous ;-) Let us know here

[curious]

At FlexiSPY, we are looking at ways to improve our refund policy so that its good for customers and ourselves. We currently offer a 10 day no quibble policy, and we often extend this, as long as the customer contacts us and allows us to help resolve their issues.

We did this because we think it gives you full confidence to purchase from us, and in keeping with our technology, we believe its the best in the business. What matters however is what you guys think.

Do you think we can improve this? Does any company offer anything better? Are we too generous ;-) Let us know here

You need to compensate the user somehow when the services that they purchased do not work entirely!!! Either extend the time for when the services did not work or refund a portion of their payment for the time that the service was not working properly or entirely!!! It is only FAIR that the user get what they promised and what they paid for!!!

[Architect]

You need to compensate the user somehow when the services that they purchased do not work entirely!!! Either extend the time for when the services did not work or refund a portion of their payment for the time that the service was not working properly or entirely!!! It is only FAIR that the user get what they promised and what they paid for!!!

Im glad you mentioned that. On the rate occassions that we ever have this issue, we always come to an agreement with the user. We have done this many times, and its our policy to keep the customer happy, even if we have to do a partial refund. If you have a real situation that was not resolved to your satisfaction by support, PM me, and Ill investigate.