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Strange things started since 3 am this morning. All schedualed recordings didnt upload and when i sent ambient commands there are no results. Even the location cycle that should be every 10 m8n is not working properly.

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Something is not working right. Schedualed ambient from 7 hours ago uploaded sporadically just now, the location is not updating every 10 min but only somethimes and every now and then the app not syncing at all. Please check your servers as the target has good internet connction and there is no reason for such behaviour of the app and malfunction of the upload time.

 

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Having checked the server logs we were able to see that between the times you were experiencing issues (06/08/2022 3AM - 11:09 AM UTC +7) there were problems with one of the servers performance while likely caused the issue. We are still investigating the cause, but this should now be resolved.

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