Cece Posted April 7 Report Share Posted April 7 11 hours ago, Flowerpower said: I'm having the same issue now. The portal is not updating. I've had some keylogger responses, but no ambient, not call or voip recordings. I don't have access to the target phone and cannot ask them to restart their phone. It looks like the target might have received a pop-up with sync services and since then the portal isn't updating. It's disappointing cause I have been assured that there is no way to detect or disable the software and now I see that pop-ups appear? This is a critical time not to get this information and I'm not sure how to fix this. I logged a ticket, but support takes forever to get back. They should rather have a live technical chat team They said to me that: unfortunately you have to have physical access and deactivate and uninstall and reinstall again and even if you can do it, unless you do not rooted your phone privacy indicators will continue be visible during camera or microphone recording Quote Link to comment Share on other sites More sharing options...
Flowerpower Posted April 8 Report Share Posted April 8 18 hours ago, Cece said: They said to me that: unfortunately you have to have physical access and deactivate and uninstall and reinstall again and even if you can do it, unless you do not rooted your phone privacy indicators will continue be visible during camera or microphone recording If this is the case, I need a full refund. I was assured that the software is 100% undetectable and that the user will not be able to change the settings. I was told that information this week. So if that is the case, we have been fed incorrect information Quote Link to comment Share on other sites More sharing options...
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