Nothing is working

[blackadonis03]

Recent update to Android 12 and now nothing is working call rec,keylogger,ims etc and ambient rec is visible 

[Greg Dill]

Mine stopped working this morning at 9:13 after that nothing is coming through. Commands are sent successfully however nothing appears in portal. 

[blackadonis03]

Do u feel like they plan on fixing the problem

[Greg Dill]

I sent a message to support and received a ticket number so we'll see. Battery level is only thing that updates nothing else seems to work. 

[blackadonis03]

I contacted support about the ambient recordings and the response was check there compatibility page so I did and it reads a indication will appear on the phone and if I don't want that to happen don't use the feature.. so what good is this app if I can utilize one the main feature they offer. Are you getting keylogger info?

[Greg Dill]

No the only thing working is battery percentage at the moment. Commands are sent successfully however nothing appears in portal so not sure what's going on. 

[blackadonis03]

Hope they fix the issues I really like flexispy but for what I'm paying it's not worth it at the moment 

[Greg Dill]

I just had a few screenshots come through so maybe some of the others will start working. Remvideo and ambient still don't so we'll see I quess. I stopped updating versions as it froze service and I had to reinstall it more times than I care to. I don't have access to the phone any more so I don't update. Good luck with your issue!

[blackadonis03]

I think I'm going to try and reinstall when I get a chance. Hopefully that will fix some issues

[Greg Dill]

I've had to do it multiple times when updates stopped it from working. It's not that difficult just follow directions and you'll be fine. Just make sure to remove old version before reinstalling new one. Good luck 

[Paulo FW]

14 hours ago, blackadonis03 said:

Recent update to Android 12 and now nothing is working call rec,keylogger,ims etc and ambient rec is visible 

If the software was installed before the target device was updated to Android 12. 

Then the software will stop working and must be reinstalled. 

[Paulo FW]

14 hours ago, Greg Dill said:

Mine stopped working this morning at 9:13 after that nothing is coming through. Commands are sent successfully however nothing appears in portal. 

It will depend on the target device's connectivity. But if there are no updates for more than 24 hours. Please send us a ticket so we can take a look at your account. 

[Greg Dill]

It started working yesterday afternoon. 

[blackadonis03]

I deleted the app and reinstalled now in getting updates so thats a plus but the "IM"feature isn't working and with the new android 12 update the ambient recordings is visible on the target phone hope FlexiSPY finds a way around it

[Greg Dill]

My IM's stopped the 14th so not sure what's going on. Everything else works so not sure what happened?

[blackadonis03]

My IMS stopped a few months ago now my sms is only sided

[Greg Dill]

Same here for some then others work like they should not sure what happened? Mine has one side of the conversation under one name and the response under the same name just not together as expected. 

[Paulo FW]

10 hours ago, blackadonis03 said:

My IMS stopped a few months ago now my sms is only sided

We can check if the target device is using RCS or Advance messaging. 
With this method, the Phone will use the internet instead of the usual network to send and receive SMS. 


You can disable this feature at the settings of the actual messaging. There are also guides out there depending on the carrier or make and model of the device. 

[Graham]

Android 12 update definitely causes problems. My target phone updated last night and nothing has worked since, not even sms, location or key logger….

please can the devs let us know what we need to do to get it working again please ?

 

thanks

graham 

 

UPDATE:

Restart the target phone and when it asks if you should allow sync services, click accept, then it starts working. Of course, if you don't have the phone in your hands, you may not be able to do this

[Paulo FW]

If the actual version of the Device has been updated. 

We can try to reenable and allow the sync services app. But for some situation, reinstallation will be necessary

[Justat]

I have already reinstalled 3 times and my IMs are still not captured.

[blackadonis03]

I'm having similar issues and support told me to try and download a older version of the app to see if ims are captured. It's impossible to roll back a app u run the risk of bricking the phone

[Flowerpower]

I'm having the same issue now. The portal is not updating. I've had some keylogger responses, but no ambient, not call or voip recordings. I don't have access to the target phone and cannot ask them to restart their phone. It looks like the target might have received a pop-up with sync services and since then the portal isn't updating. It's disappointing cause I have been assured that there is no way to detect or disable the software and now I see that pop-ups appear? This is a critical time not to get this information and I'm not sure how to fix this. I logged a ticket, but support takes forever to get back. They should rather have a live technical chat team

[geppy33]

also myself problem. nothing more arrives on the portal. I have the gps tracking set every 20 minutes so I should see at least that and instead no.the portale Is not updating

[geppy33]

I have restart the target phone and now It s ok