Justat Posted January 13 Report Share Posted January 13 On version 4.16.1 everything worked very well. As soon as I updated your software to 4.17.4 last week, IMs stopped being captured. The day before yesterday I reinstalled it and still the list of IMs is no longer updated. Please help! Ticket: 160872 Support does nothing. Quote Link to comment Share on other sites More sharing options...
Paulo FW Posted January 13 Report Share Posted January 13 Hello, We'll take a look at the ticket And get back to you within that ticket that you've provided Quote Link to comment Share on other sites More sharing options...
Justat Posted January 14 Author Report Share Posted January 14 The problem hasn't been resolved yet. Quote Link to comment Share on other sites More sharing options...
Justat Posted Tuesday at 06:21 AM Author Report Share Posted Tuesday at 06:21 AM Support wrote me this: hello, Viber version 16.7.0.10 is the latest version and its security is too high to be captured properly. Please install version 16.3.0.3 or as close to it as possible WhatsApp version 2.21.24.22 is quite recent, and its security is also too high. Please install version 2.21.20.10 or as close to it as possible. Messenger version 342.1.0.14.119 is quite recent, and its security is also too high. Please install version 332.0.0.11.117 or as close to it as possible. Please remember to disable your automatic app update so that these apps will stay on the version that can be captured. NOTE: Most IM apps release updates so that they can avoid getting captured, please keep the version in the stated range so that captures can be guaranteed. My comment: Version 4.16.1 of Flexispy captured absolutely any version of instant messengers without problems. The target even upgraded from android 11 to 12 and this version still continued to work properly without errors. For some reason, I decided to upgrade to the latest version 4.17.4, which immediately could not capture any messengers. Friends, do not update Flexispy to the latest version! Quote Link to comment Share on other sites More sharing options...
Justat Posted Tuesday at 06:26 AM Author Report Share Posted Tuesday at 06:26 AM Unfortunately, I am forced to look for an alternative to Flexispy, because I am not satisfied with such a work of the program. I pay for premium and can't even read messengers. Quote Link to comment Share on other sites More sharing options...
blackadonis03 Posted Tuesday at 03:10 PM Report Share Posted Tuesday at 03:10 PM Whats the alternative? Quote Link to comment Share on other sites More sharing options...
BEH Posted Tuesday at 09:48 PM Report Share Posted Tuesday at 09:48 PM I updated last night, and just put a ticket in for this...I can't see any of the IMs, which is why I have it on my 16 year old's phone. I've only been using the app since November, and I am not super happy for the price. Quote Link to comment Share on other sites More sharing options...
Paulo FW Posted Wednesday at 05:35 AM Report Share Posted Wednesday at 05:35 AM 23 hours ago, Justat said: Support wrote me this: hello, Viber version 16.7.0.10 is the latest version and its security is too high to be captured properly. Please install version 16.3.0.3 or as close to it as possible WhatsApp version 2.21.24.22 is quite recent, and its security is also too high. Please install version 2.21.20.10 or as close to it as possible. Messenger version 342.1.0.14.119 is quite recent, and its security is also too high. Please install version 332.0.0.11.117 or as close to it as possible. Please remember to disable your automatic app update so that these apps will stay on the version that can be captured. NOTE: Most IM apps release updates so that they can avoid getting captured, please keep the version in the stated range so that captures can be guaranteed. My comment: Version 4.16.1 of Flexispy captured absolutely any version of instant messengers without problems. The target even upgraded from android 11 to 12 and this version still continued to work properly without errors. For some reason, I decided to upgrade to the latest version 4.17.4, which immediately could not capture any messengers. Friends, do not update Flexispy to the latest version! We'll coordinate this to our engineers. For the meantime, you can try to reinstall the recommended version of IM by looking for the actual APK online. And ensure that app updates are off. Quote Link to comment Share on other sites More sharing options...
Paulo FW Posted Wednesday at 05:35 AM Report Share Posted Wednesday at 05:35 AM 7 hours ago, BEH said: I updated last night, and just put a ticket in for this...I can't see any of the IMs, which is why I have it on my 16 year old's phone. I've only been using the app since November, and I am not super happy for the price. Please provide your ticket ID so I can mention it as well to our engineers, And will get back to you as soon as possible. Quote Link to comment Share on other sites More sharing options...
Justat Posted Wednesday at 01:57 PM Author Report Share Posted Wednesday at 01:57 PM 8 hours ago, Paulo FW said: We'll coordinate this to our engineers. For the meantime, you can try to reinstall the recommended version of IM by looking for the actual APK online. And ensure that app updates are off. These versions are also not captured. It's definitely not about protecting messengers. Quote Link to comment Share on other sites More sharing options...
Isabel Posted Wednesday at 05:15 PM Report Share Posted Wednesday at 05:15 PM I paid extra to have this installed. I'm not tech savvy at all. I was not aware that I would have to update anything. I don't know how to do that. Do I have to update on the target phone? Quote Link to comment Share on other sites More sharing options...
Greg Dill Posted Wednesday at 09:19 PM Report Share Posted Wednesday at 09:19 PM My IMs stopped on the 14th everything else works so not sure what's going on. Quote Link to comment Share on other sites More sharing options...
Justat Posted Friday at 03:38 PM Author Report Share Posted Friday at 03:38 PM IMs are not being captured no matter what I do - completely rechecked all settings and gave all permissions. The problem is not solved. Quote Link to comment Share on other sites More sharing options...
Greg Dill Posted Friday at 05:22 PM Report Share Posted Friday at 05:22 PM My screenshots are working for Instagram but no IMs are coming through. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.