kburgan Posted December 7, 2020 Report Share Posted December 7, 2020 I currently only have one Active monitored device.. (ex: "Bob's iphone 7") that was previously using the WEEKLY iphone extreme package... I purchased a new iphone extreme QUARTERLY package which I would like to use with "Bob's iPhone 7" now that the weekly license is currently expired. Can I please have this set up to replace that weekly expiration so the device may be monitored again as it is still currently in Active state. Please respond as soon as respectfully possible as I would like to keep monitoring this device ASAP.. Thank you!! Quote Link to comment Share on other sites More sharing options...
Greg Dill Posted December 7, 2020 Report Share Posted December 7, 2020 Are you trying to use existing service on a newer phone? Quote Link to comment Share on other sites More sharing options...
kburgan Posted December 7, 2020 Author Report Share Posted December 7, 2020 I currently have been monitoring a phone using a weekly license; which has expired. i purchased a quarterly license, however.. in my account it shows separate from the active device being monitored. I wanted to use this quarterly license with the current active device that ive been monitoring... any ideas?? thanks!! Quote Link to comment Share on other sites More sharing options...
Dakota Posted December 8, 2020 Report Share Posted December 8, 2020 7 hours ago, kburgan said: I currently have been monitoring a phone using a weekly license; which has expired. i purchased a quarterly license, however.. in my account it shows separate from the active device being monitored. I wanted to use this quarterly license with the current active device that ive been monitoring... any ideas?? thanks!! Please DM me your license key and email address Quote Link to comment Share on other sites More sharing options...
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