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Phone App on an older Android?

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Has anyone used phone app on an older Android? Currently, ambient recordings may stop due to a call and a manual restart is needed to start them up again. The problem is that I cannot uninstall my Verizon Security app. It is disabled but it still may stop recordings after a call. The Android version is 8.1.0. I was receiving help but it stopped so I figured the forums may help? 

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I had the older version on my daughter's previous phone and everything worked perfectly but after switching to newer phone and operating system spycall and call intercept no longer work. Phone is fully rooted and extreme package installed. I've heard of several Verizon customers having issues with this I'm on Tmobile and have no problems. May want to change carriers for target phone and see if this helps. Good luck 

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