Genius Bar Detection

[Curious George]

I understand that the software is undetectable. But, does this include Apple Techs from the genius bar? I would hate for them to detect it and or point out it could be the cause of any issues with any phone i am monitoring.

[Guest Ian]

I understand that the software is undetectable. But, does this include Apple Techs from the genius bar? I would hate for them to detect it and or point out it could be the cause of any issues with any phone i am monitoring.

What is the Genius Bar?

In any case, if any iPhone fails that has Flexispy installed and gets taken to an Apple shop they will just plug it into iTunes and restore it. They will usually not take the time to look at what is installed unless the customer kicks up a fuss.

[mignemi]

hi and when its restored on itunes, will flexispy work? or does it have to be reinstalled?

[Guest Ian]

hi and when its restored on itunes, will flexispy work? or does it have to be reinstalled?

Flexispy will have to be reinstalled.

[MMM]

What is the Genius Bar?

Hi,

Genius Bar is an group of specially trained staff in Apple Retail stores, formerly known as Mac Geniuses.

They help Apple customer about their problems.

Are they Geniuses? No Just same staff in the stores but only have some trained to help customers.

Do they check Spy software if a customer request it? No We requested it in the Oxford Street Apple Retail Store London UK.

They just restored it.

Regards...

M.

[Christian]

Calling the service department a "genius bar" is another example of great marketing by Apple, but store staff aren't engineers and only want to solve a problem as quickly and easily as possible. I can just about guarantee that whether you refer to them as "genius" or not, if you have hidden the Cydia icon nobody will find FlexiSPY running.

Basically there are three reasons you can feel settled about this. One is because the application is fully hidden. Go ahead and try to find it, you just can't (although you should hide the Cydia icon to hide the URL sources).

Another reason is because the phone will be jailbroken, which Apple (and ATT) staff have been conditioned to respond negatively to. Actually, they don't even really want to help you if you say it's jailbroken. They may not know its jailbroken, but if they do they'll just blame all your problems on this alone, and are very eager to just reformat it with iTunes to restore that perfectly spiritual IOS goodness. Preventing you from jailbreaking the phone (by any means necessary) is just Apple's way of controlling who can make money and what apps are allowed to run.

The third reason is because its just not worth anyone's time or effort to determine a technical reason for a very unique problem, when its ever so easy to just reformat the phone and "fix" the problem in a few minutes. Reformatting the phone (or the hard drive) is generally the standard answer for any technical ailment, and what just about everyone except the truly intelligent hacker will want to do first. Again, these people aren't engineers. They aren't familiar with anything other than the default OS with whatever services and apps come with it, and there's no magic analysis hardware they can plug in to examine it. If you're having any problems at all, it must be one of these other clearly visible dozen programs you've already got installed. Why wouldn't it be?

The other thing you have to understand is that unless you've given someone a reason to be so suspicious in the first place, nobody should have much reason to believe there's something hidden thats screwing up the phone. The service staff certainly won't have reason to suggest it, and they will only be looking at what they can obviously see.