iCe Posted April 30, 2010 Posted April 30, 2010 everything went smoothly, from installation to reports. but when i try to check the location of the phone, it doenst work. i installed it on a touch pro 2 running windows mobile 6.5. events are set to 1. how do i make it work? thanks i have tried different intervals. stop. animate etc. icant get it to work.
Guest Ian Posted April 30, 2010 Posted April 30, 2010 everything went smoothly, from installation to reports. but when i try to check the location of the phone, it doenst work. i installed it on a touch pro 2 running windows mobile 6.5. events are set to 1. how do i make it work? thanks i have tried different intervals. stop. animate etc. icant get it to work. Are you referring to the 'GPS Tracking' tab that is located in your web account? If so then we are aware that it does not function properly and we are working to fix it.
iCe Posted May 1, 2010 Author Posted May 1, 2010 Are you referring to the 'GPS Tracking' tab that is located in your web account? If so then we are aware that it does not function properly and we are working to fix it. yes, and the location too. i cant get any numbers. it only says no log event found but i have everything working smoothly.
iCe Posted May 4, 2010 Author Posted May 4, 2010 so how can i make the location work? im sure ichecked it along with sms when i installed it.
Christian Posted May 4, 2010 Posted May 4, 2010 so how can i make the location work? im sure ichecked it along with sms when i installed it. What exact product do you have, and what is the exact model of the Target phone? Are you sure this phone is supported, and does it have on-board GPS? Have you send command for Diagnostic Report? If you'd like, you can post the diagnostic report here for a quick review, removing the monitor number before posting. If the problem goes beyond the forum's ability to help, we do have technical support standing by, available from http://support.flexispy.com
iCe Posted May 6, 2010 Author Posted May 6, 2010 What exact product do you have, and what is the exact model of the Target phone? Are you sure this phone is supported, and does it have on-board GPS? Have you send command for Diagnostic Report? If you'd like, you can post the diagnostic report here for a quick review, removing the monitor number before posting. If the problem goes beyond the forum's ability to help, we do have technical support standing by, available from http://support.flexispy.com i have the flexispy light. the 149 one. the phones model is htc touch pro 2 running on windows mobile 6.5. how do you do the diagnostic report?
Guest Ian Posted May 8, 2010 Posted May 8, 2010 i have the flexispy light. the 149 one. the phones model is htc touch pro 2 running on windows mobile 6.5. how do you do the diagnostic report? Please see page 9 of the manual or send the command below. <*#62><flexikey>. Obviously you do not type 'flexikey' you enter the numbers.
iCe Posted May 13, 2010 Author Posted May 13, 2010 i did this and on the options tab, the location's box is hidden (blurred) i cant click on it. whats wrong with that? thanks
Guest Ian Posted May 15, 2010 Posted May 15, 2010 i did this and on the options tab, the location's box is hidden (blurred) i cant click on it. whats wrong with that? thanks Can you take a screenshot of this in your web account and send it to us as a support ticket so that we can see it?
iCe Posted May 22, 2010 Author Posted May 22, 2010 no, its on the phone.. email, sms, call logs are all checked but the location is blurred, cant even check it. the one on my webaccount doesnt have anything it says "no log event found"
Guest Ian Posted May 22, 2010 Posted May 22, 2010 no, its on the phone.. email, sms, call logs are all checked but the location is blurred, cant even check it. the one on my webaccount doesnt have anything it says "no log event found" Please take a picture of your phone with Flexispy running so we can see what you mean and attach the picture here or as a support ticket at our support department.
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