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Call recording is only recording the target phone's end of the conversation.


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Posted

Call Recording only record's the target phone's end of the conversation.  It does that fine, but fails to get any of the other phone's end of things.  Anyone have thoughts, suggestions, etc.?

Guest Nathan
Posted

Hi vqvnu01,

Thanks as always for writing. With regard to the Call Recording feature, this is an issue our engineering team is currently working to rectify. We will update you as soon as the situation has been resolved and the fix has been added to the new version of our software.

If you have any further questions regarding this, you can reply directly to our support team who have also provided this information to you.

Best regards

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