90131835320 Posted June 12, 2017 Posted June 12, 2017 My flexispy has stopped uploading any other data besides whatsapp and location info. Everything else has stopped working. It is not taking sums commands either. Send immediate via network goes thru eventually but no data comes back. The whatsapp updates just fine. Does anyone know what the problem could be?
Guest Nathan Posted June 13, 2017 Posted June 13, 2017 Hi there, I just followed up with our technical support team and they noted that your support ticket has now been answered and resolved. Should you need any further technical support regarding this issue, you can respond directly to the specialist assigned to your ticket and they will be happy to assist with finding the appropriate solution. Best regards,
Iyer Posted August 3, 2017 Posted August 3, 2017 Even in my case the same is happening after upgrading to 2.27.2. pl let me know how to revert back to 2.26.2 version which was working fine 1
Lin34589 Posted August 15, 2017 Posted August 15, 2017 I am the same, Last week working fine, this week, only location is coming through, no ambient recordings, a password was inut yet it did not capture it either. What is going on that it suddenly stopped working.
Iyer Posted August 15, 2017 Posted August 15, 2017 Again since yesterday only the same is happening with me. Only location and whatsapp is updated
Guest Nathan Posted August 15, 2017 Posted August 15, 2017 3 hours ago, Lin34589 said: I am the same, Last week working fine, this week, only location is coming through, no ambient recordings, a password was inut yet it did not capture it either. What is going on that it suddenly stopped working. Hi Lin34589, I attempted to look into your request, however the email address you have provided in your profile does not match your username in our system. Please kindly submit a support ticket detailing your concerns using the email address you used to sign up for FlexiSPY and our technical support team will be able to help you. Best regards
Guest Nathan Posted August 15, 2017 Posted August 15, 2017 54 minutes ago, Iyer said: Again since yesterday only the same is happening with me. Only location and whatsapp is updated Hi Iyer, Thank you as always for writing and we are sorry to hear you are having some difficulties. As with all technical issues, we recommend submitting a support ticket to support.flexispy.com complete with all details of your concern. I spoke with our team regarding your account and in order to best assist you, they will need to know which programs you are not receiving data from and also any other information you are unable to access. Best regards
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