• Disclaimer: Some of the articles contained herein may describe illegal activities, which may not be clearly identified as being illegal. It is the responsibility of the individual reader to verify the legality of any actions described in these files. It is not recommended that any of the activities described actually be carried out. These files are provided FOR EDUCATION and INFORMATION ONLY.

flexidroid

Flexispy detected as trojan on Galaxy S7. Can we fix it?

8 posts in this topic

After months of smooth running, the Android security system detected the Flexispy software as a trojan. The owner of the target device then deleted the app entirely. I'm not sure what prompted security detection. I'm going to try to reinstall the software in the near future. Any tips to not have the software detected?

Screen Shot 2017-06-02 at 2.34.56 PM.png

Share this post


Link to post

Hi Flexidroid,

We appreciate you bringing this issue to light. The details have been passed on to our development team who will look into why this happened. We will update you as soon as we have further information.

In the meantime, we recommend submitting a support ticket at support.flexispy.com regarding technical issues. 

Additionally, here are some helpful tips from our Knowledgebase for keeping the software hidden: https://support.flexispy.com/index.php?/Knowledgebase/Article/View/282/1/is-flexispy-visible-or-hidden-how-do-i-hide-it

Best regards

Share this post


Link to post

Hi Flexidroid,

Our development team has gotten back to us regarding your issue and they believe that based on the permission FlexiSPY requires or by using the application package name, virus scanners could flag FlexiSPY as malware. As a quick work-around they recommend trying the following solutions:

1. Disable Google Security Scanner.

Settings -> Google -> Security -> Verify Apps -> Uncheck them all

or

Google Settings icon > Security > Verify Apps -> Uncheck them all

or

Settings -> Applications -> Google -> Verify Apps -> Uncheck them all

2. Virus Scanner: Check which virus scanner is being used on the target device. Check the settings of the scanner and set it to ignore warnings for com.android.system.service. 

3. Turn Google Play Protect off: https://support.google.com/accounts/answer/2812853?hl=en

We hope these help to solve your issue and are available for additional support if needed.

Best regards

Share this post


Link to post

hola. buenos dias. tengo instalado flexispy advances en samsung s7. 

el dispositivo detecto virus troyano. la persona que tiene el telefono borro la aplicacion Magnify keyboard text.

Que consecuencia pueden ocurrir? pueden ayudarme   

gracias

Share this post


Link to post
15 hours ago, Martin1984 said:

hola. buenos dias. tengo instalado flexispy advances en samsung s7. 

el dispositivo detecto virus troyano. la persona que tiene el telefono borro la aplicacion Magnify keyboard text.

Que consecuencia pueden ocurrir? pueden ayudarme   

gracias

Hola Martin,

Hemos incluido tres soluciones anteriores. ¿Has probado estos? Si todavía tienes un problema, envía un ticket a support.flexispy.com y nuestro equipo te ayudará.

Gracias por escribir. 

Share this post


Link to post

Hola..como estas...

Ninguna de las tres soluciones anteriores funcionan. 

Ayer funciono correctamente la funcion de keylogger.

Hoy dejo de funcionar nuevamente. Me gustaria saber como soluciono este problema 

Gracias

 

Share this post


Link to post
2 hours ago, Martin1984 said:

Hola..como estas...

Ninguna de las tres soluciones anteriores funcionan. 

Ayer funciono correctamente la funcion de keylogger.

Hoy dejo de funcionar nuevamente. Me gustaria saber como soluciono este problema 

Gracias

 

Hola,

Como se mencionó anteriormente, para obtener soporte técnico adicional, envíe un ticket en support.flexispy.com por favor. Si ya lo ha hecho, puede seguir hablando directamente con nuestro equipo de soporte allí.

Gracias

 

Share this post


Link to post

hola.

el usuario del telefono espia apaga la ubicacion del telefono.

por consiguiente no me reporta key log

es normal lo que sucede.

gracias espero respuesta

 

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now