Desktop Daily Summary

[astute]

I get a daily summary for my home desktop activity and for my target phone. 

I can see the target activity from my portal and it has been working excellent for over a year.

However I can not see the details for my Home Desktop, when I log into my portal from this desktop I only see the target phone details. 

what am I missing here ? 

[MarkM]

On 6/14/2024 at 9:19 PM, astute said:

I get a daily summary for my home desktop activity and for my target phone. 

I can see the target activity from my portal and it has been working excellent for over a year.

However I can not see the details for my Home Desktop, when I log into my portal from this desktop I only see the target phone details. 

what am I missing here ? 

Hello astute,

Thank you for contacting us.

May we ask if you have already tried troubleshooting with our AI Chatbot from inside your portal? If so, you will be given a link to raise a ticket, and this will give us the necessary information to assist you better.