yuqi Posted April 22 Report Share Posted April 22 Why can't I connect to the server? If there is a malfunction or maintenance, FLEXISPY should send an email to notify the user. 1 Quote Link to comment Share on other sites More sharing options...
yelazu Posted April 22 Report Share Posted April 22 here the same Quote Link to comment Share on other sites More sharing options...
MarkM Posted April 25 Report Share Posted April 25 Hello, Thanks for your feedback. Currently, there is no server issue or maintenance. If you are facing any issue, we strongly recommend that you submit a ticket from within your portal. This will provide us with the necessary information to further troubleshoot the issue. Quote Link to comment Share on other sites More sharing options...
Ladee Posted May 7 Report Share Posted May 7 Same here, since yesterday Quote Link to comment Share on other sites More sharing options...
Stella006 Posted May 7 Report Share Posted May 7 Also having this same problem. Consistent message that can't connect to server. Login page doesn't load. Have tried on 3 different browsers and two different devices. Quote Link to comment Share on other sites More sharing options...
yelazu Posted May 7 Report Share Posted May 7 here too since 2 hours 1 Quote Link to comment Share on other sites More sharing options...
Daniela Posted May 7 Report Share Posted May 7 Anche io stesso problema 1 Quote Link to comment Share on other sites More sharing options...
Cynthia Posted May 7 Report Share Posted May 7 I am getting the error message JSON could not be serialized because of error: The data couldn't be read because it isn't in the correct format. Quote Link to comment Share on other sites More sharing options...
Ladee Posted May 7 Report Share Posted May 7 I get that same message if I try to log into the app and I get “could not connect to the server” if I log into the actual website. It would be great if they could let us know when there are issues going on, scheduled or otherwise. Quote Link to comment Share on other sites More sharing options...
Solution MarkM Posted May 8 Solution Report Share Posted May 8 Hello Everyone, Please be informed that the downtime affecting portal login, which occurred on May 7 at around 10AM PDT to around 2PM PDT, has been successfully resolved. Our team has addressed the issue, and the system is now fully operational. We sincerely apologize for any inconvenience this outage may have caused and appreciate your patience during the resolution process. Quote Link to comment Share on other sites More sharing options...
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