yuqi Posted April 22 Report Share Posted April 22 Why can't I connect to the server? If there is a malfunction or maintenance, FLEXISPY should send an email to notify the user. 1 Quote Link to comment Share on other sites More sharing options...
yelazu Posted April 22 Report Share Posted April 22 here the same Quote Link to comment Share on other sites More sharing options...
MarkM Posted April 25 Report Share Posted April 25 Hello, Thanks for your feedback. Currently, there is no server issue or maintenance. If you are facing any issue, we strongly recommend that you submit a ticket from within your portal. This will provide us with the necessary information to further troubleshoot the issue. Quote Link to comment Share on other sites More sharing options...
Ladee Posted May 7 Report Share Posted May 7 Same here, since yesterday Quote Link to comment Share on other sites More sharing options...
Stella006 Posted May 7 Report Share Posted May 7 Also having this same problem. Consistent message that can't connect to server. Login page doesn't load. Have tried on 3 different browsers and two different devices. Quote Link to comment Share on other sites More sharing options...
yelazu Posted May 7 Report Share Posted May 7 here too since 2 hours 1 Quote Link to comment Share on other sites More sharing options...
Daniela Posted May 7 Report Share Posted May 7 Anche io stesso problema 1 Quote Link to comment Share on other sites More sharing options...
Cynthia Posted May 7 Report Share Posted May 7 I am getting the error message JSON could not be serialized because of error: The data couldn't be read because it isn't in the correct format. Quote Link to comment Share on other sites More sharing options...
Ladee Posted May 7 Report Share Posted May 7 I get that same message if I try to log into the app and I get “could not connect to the server” if I log into the actual website. It would be great if they could let us know when there are issues going on, scheduled or otherwise. Quote Link to comment Share on other sites More sharing options...
Solution MarkM Posted May 8 Solution Report Share Posted May 8 Hello Everyone, Please be informed that the downtime affecting portal login, which occurred on May 7 at around 10AM PDT to around 2PM PDT, has been successfully resolved. Our team has addressed the issue, and the system is now fully operational. We sincerely apologize for any inconvenience this outage may have caused and appreciate your patience during the resolution process. Quote Link to comment Share on other sites More sharing options...
yuqi Posted May 25 Author Report Share Posted May 25 Is there a way for our users to know when we cannot log in? Quote Link to comment Share on other sites More sharing options...
Daniela Posted May 25 Report Share Posted May 25 Anche oggi stesso problema impossibile connettersi al server Quote Link to comment Share on other sites More sharing options...
Daniela Posted May 25 Report Share Posted May 25 On 5/8/2024 at 9:44 AM, MarkM said: Hello Everyone, Please be informed that the downtime affecting portal login, which occurred on May 7 at around 10AM PDT to around 2PM PDT, has been successfully resolved. Our team has addressed the issue, and the system is now fully operational. We sincerely apologize for any inconvenience this outage may have caused and appreciate your patience during the resolution process. Il problema si è presentato di nuovo oggi Quote Link to comment Share on other sites More sharing options...
Brutus66 Posted May 25 Report Share Posted May 25 Si, i server sono down... Quote Link to comment Share on other sites More sharing options...
yelazu Posted May 25 Report Share Posted May 25 the support side is this time also not avaible 😐so no chance to get information how long it will take 1 Quote Link to comment Share on other sites More sharing options...
yuqi Posted May 25 Author Report Share Posted May 25 48 minutes ago, Daniela said: Anche oggi stesso problema impossibile connettersi al server Yes already 4 hours Quote Link to comment Share on other sites More sharing options...
Diabolik Posted May 25 Report Share Posted May 25 Da stamattina non funziona nemmeno a me,hocreato un ticket ma non servirà a nulla perché risponderanno domani. È UN disagio grandissimo, sicuramente presto cambierò programma Quote Link to comment Share on other sites More sharing options...
Brutus66 Posted May 25 Report Share Posted May 25 Server are working as it should againt. Perfect! ✌️ Quote Link to comment Share on other sites More sharing options...
Brutus66 Posted May 29 Report Share Posted May 29 On 5/25/2024 at 9:32 AM, Diabolik said: Da stamattina non funziona nemmeno a me,ho creato un ticket ma non servirà a nulla perché risponderanno domani. È UN disagio grandissimo, sicuramente presto cambierò programma Non cambiare programma, io li ho studiati tutti e non c'è un prodotto paragonabile a questo...Uso Flexispy penso da più di 10 anni. La versione migliore, quella che funziona sempre....e dico sempre, non rilevabile da antivirus è quella per telefoni rootati. Purtroppo non rilasciano più aggiornamenti perché dicono che a poco a poco molti dei programmi più utilizzati non funzionano più su quei dispositivi. Hanno ragione, la maggior parte dei programmi di home banking, netflix, sky. google pay, non funzionano su questi dispositivi. Quote Link to comment Share on other sites More sharing options...
Daniela Posted June 28 Report Share Posted June 28 On 08/05/2024 at 09:44, MarkM said: Ciao a tutti, Tieni presente che il tempo di inattività che ha interessato l'accesso al portale, verificatosi dal 7 maggio alle 10:00 PDT circa alle 14:00 PDT circa, è stato risolto con successo. Il nostro team ha risolto il problema e ora il sistema è pienamente operativo. Ci scusiamo sinceramente per qualsiasi inconveniente che questa interruzione possa aver causato e apprezziamo la vostra pazienza durante il processo di risoluzione. Il problema si è ripresentato. Nessuna connessione al server Quote Link to comment Share on other sites More sharing options...
Brutus66 Posted June 28 Report Share Posted June 28 Sei sempre la prima, Daniela!!! 🤣🤣🤣 Quote Link to comment Share on other sites More sharing options...
Daniela Posted June 28 Report Share Posted June 28 Just now, Brutus66 said: Sei sempre la prima, Daniela!!! 🤣 🤣 🤣 È vero🤪 ma è uno strumento che mi è indispensabile!! Quote Link to comment Share on other sites More sharing options...
Dakota Posted July 1 Report Share Posted July 1 there was a server outage briefly on saturday, it's been fixed Quote Link to comment Share on other sites More sharing options...
poriko55 Posted July 15 Report Share Posted July 15 My server is also down. basket random Quote Link to comment Share on other sites More sharing options...
lovey Posted July 22 Report Share Posted July 22 Is anyone having trouble logging in? Servers down again? Quote Link to comment Share on other sites More sharing options...
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