Allon Posted April 14 Report Share Posted April 14 I find that my target phone does not work on wechat spying, so i wanna to change my plan and there is no option for plan downgrading. Do i need to buy a new license? If so, what should i do to reconfigurate the new license? Quote Link to comment Share on other sites More sharing options...
Brutus66 Posted April 19 Report Share Posted April 19 I think it's not possible to downgrade from the dashboard of FS. You could wait till the expiration of your license and buy another one. I don't know why FS doesn't offer this option to their customers. Often you can't reinstall the app on the target phone but you don't need the xtreme version. Try asking the support team and explain your needs, maybe they can change their mind. Quote Link to comment Share on other sites More sharing options...
MarkM Posted April 25 Report Share Posted April 25 Hello, Thanks for your feedback. Currently, there is no option to downgrade. However, if you're considering purchasing a new license, you can reach out to our Installation Team to take advantage of the complimentary Installation Service included with your new purchase. This offer is only available for a limited time. Additionally, if you require any further assistance, we strongly recommend that you submit a ticket from within your portal. This will provide us with the necessary information to assist you further. Quote Link to comment Share on other sites More sharing options...
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