shamz0071 Posted January 15, 2015 Posted January 15, 2015 Is anyone els having problems logging in? or is it just me
Guest Ian Posted January 15, 2015 Posted January 15, 2015 Right now logging in should be fine with our systems - can you confirm you can log in now please?
shamz0071 Posted January 15, 2015 Author Posted January 15, 2015 Still cant login its saying Sorry, these login details are not correct.
Guest Ian Posted January 16, 2015 Posted January 16, 2015 Please PM me and I can reset your login details for you to try again if you wish. This is a one-time thing, in future please contact FlexiSPY support to reset your login details.
marcousamiami Posted January 17, 2015 Posted January 17, 2015 i have the same problem...after 24 hours you fix me but now no data from my account from 3 days
Guest Ian Posted January 19, 2015 Posted January 19, 2015 Hello Marcous. Have you submitted a support ticket to FlexiSPY support about this? Please do so and include a software diagnostic report in the ticket so we can see the status of the software. You can find how to submit a remote SMS command to the TARGET phone to get a diagnostic report inside your online account at Help > Reference Manuals > Control Centre Commands. Please note that on some devices and configurations remote SMS commands will be fully visible, even if you type it correctly, so please bear that in mind before proceeding.
Johnstan Posted February 9, 2015 Posted February 9, 2015 How can I make them to remember my login details? Its very irritating to have to type these complicated numbers every time
Guest Ian Posted February 11, 2015 Posted February 11, 2015 The easiest way to fix that is to log in to your account and then go to the Account tab and change your username and password to something that you can easily remember.
hjhanks97 Posted February 25, 2015 Posted February 25, 2015 I purchased flexi spy on 2-16-15. As of now I still haven't been able to login using provided user name and password. I have submitted 2 different support tickets with only one response saying it works on their end. I have been trying to login several times a day for the last 10 days. what am I doing wrong?
Guest Ian Posted February 26, 2015 Posted February 26, 2015 Can you please PM me your support ticket ID about this issue and I will look in to it for you.
Guest Ian Posted March 3, 2015 Posted March 3, 2015 Now I cant log in either? Everything is currently operational and you should be able to log in to your portal as normal - are you still having this issue?
sheena Posted March 8, 2015 Posted March 8, 2015 Since today afternoon, have not been able to log in to the portal, it keeps saying my login details are incorrect, and I know for sure I am entering the same info I have been entering for the last month. I have tried logging through different sources (tablet, laptop, smartphone) and Im getting the same response, please help me out with this issue asap, as weekends are when we could get the most crucial info, however is when your software appears to give the most incoveniences.
baktus22 Posted March 8, 2015 Posted March 8, 2015 I cant log to the portal since last 12 hours. What is the matter?
Guest Ian Posted March 10, 2015 Posted March 10, 2015 We are currently performing server maintenance and full details of what to expect during this time and services impacted are listed on your portal login page.
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