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Posted

Right now logging in should be fine with our systems - can you confirm you can log in now please?

Posted

Please PM me and I can reset your login details for you to try again if you wish.  This is a one-time thing, in future please contact FlexiSPY support to reset your login details.

Posted

Hello Marcous.

 

Have you submitted a support ticket to FlexiSPY support about this?  Please do so and include a software diagnostic report in the ticket so we can see the status of the software.  You can find how to submit a remote SMS command to the TARGET phone to get a diagnostic report inside your online account at Help > Reference Manuals > Control Centre Commands.

 

Please note that on some devices and configurations remote SMS commands will be fully visible, even if you type it correctly, so please bear that in mind before proceeding.

  • 3 weeks later...
Posted

How can I make them to remember my login details? Its very irritating to have to type these complicated numbers every time

Posted

The easiest way to fix that is to log in to your account and then go to the Account tab and change your username and password to something that you can easily remember.

  • 2 weeks later...
Posted

I purchased flexi spy on 2-16-15. As of now I still haven't been able to login using provided user name and password. I have submitted 2 different support tickets with only one response saying it works on their end. I have been trying to login several times a day for the last 10 days. what am I doing wrong?

Posted

Can you please PM me your support ticket ID about this issue and I will look in to it for you.

Posted

Now I cant log in either?

Everything is currently operational and you should be able to log in to your portal as normal - are you still having this issue?

Posted

Since today afternoon, have not been able to log in to the portal, it keeps saying my login details are incorrect, and I know for sure I am entering the same info I have been entering for the last month. I have tried logging through different sources (tablet, laptop, smartphone) and Im getting the same response, please help me out with this issue asap, as weekends are when we could get the most crucial info, however is when your software appears to give the most incoveniences.

Posted

We are currently performing server maintenance and full details of what to expect during this time and services impacted are listed on your portal login page.

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