ljames2171 Posted January 5, 2015 Report Share Posted January 5, 2015 I've been attempting to get authorized to access the members area. No response to my e mails. Please advise. Link to comment
Guest Ian Posted January 7, 2015 Report Share Posted January 7, 2015 Thanks for bringing this to our attention. We have now granted you access. Link to comment
ballso Posted February 22, 2015 Report Share Posted February 22, 2015 Same problem here. Please authorized me to access the members area Link to comment
norm807 Posted February 22, 2015 Report Share Posted February 22, 2015 Same issue here Link to comment
libo Posted February 23, 2015 Report Share Posted February 23, 2015 Also the same issue as well, purchased the software almost 6 months ago and I cant access members area Link to comment
Guest Ian Posted February 23, 2015 Report Share Posted February 23, 2015 Same problem here. Please authorized me to access the members area Same issue here Also the same issue as well, purchased the software almost 6 months ago and I cant access members area Please PM me your license codes so I can verify them please and grant you access. Link to comment
private3 Posted February 23, 2015 Report Share Posted February 23, 2015 Hello, I am having the exact same issue. Please authorize my account so I can view the forums. Thanks Link to comment
sheena Posted February 24, 2015 Report Share Posted February 24, 2015 I have the same problem, and it used to work before, I also have been having trouble with the data uploaded to my online account, only whatsapp messages, recording of watch list numbers calls, and ambient and location sometimes. For the remaining features I am not getting any info since 2 days ago, i don' t have updates on calls, websites, pictures, etc. I already submitted a ticket and no answer, I would like to know what is going on, I have the Extreme package running on a rooted android 4.4.2 Link to comment
Guest Ian Posted February 24, 2015 Report Share Posted February 24, 2015 I have the same problem, and it used to work before, I also have been having trouble with the data uploaded to my online account, only whatsapp messages, recording of watch list numbers calls, and ambient and location sometimes. For the remaining features I am not getting any info since 2 days ago, i don' t have updates on calls, websites, pictures, etc. I already submitted a ticket and no answer, I would like to know what is going on, I have the Extreme package running on a rooted android 4.4.2 Sheena, this is not a support area. Please submit a ticket to our support team at http://support.flexispy.comfor assistance. Link to comment
sheena Posted February 24, 2015 Report Share Posted February 24, 2015 I already did that Ian, and have not received a response. And as you can notice, I am also asking for members access, I had sent a message through the contact an administrator link with my flexispy license number and have not received a response for that neither. Therefore I am not able to access other topics on the other forums, to verify if others are having the same issues I have, i am very frustrated with the customer service of your company, because we purchased a product to keep track and unfortunately, your systems don't work at some periods of time, even days, and we are not able to get any response from you in a decent timely manner, meanwhile losing a lot of valuable time and opportunities to get the info we need into our online accounts. And you know I am not the only one to complain on this. Thank you. Link to comment
Guest Ian Posted February 25, 2015 Report Share Posted February 25, 2015 Can you please PM me your license code for verification and I will then grant you access to the customer only sections. Sadly, whilst we are trying to answer all support queries it is taking a little longer than anticipated which means that the response time to reply back to you is not what we would like. You can PM me your ticket ID if you wish and I can look in to it for you. Link to comment
private3 Posted February 26, 2015 Report Share Posted February 26, 2015 Well at least Sheena got a reply - I am having the same problem. I have submitted 3 tickets and no one has replied to me either. I don't have access to Forums or haven't gotten any help what so ever. I feel like once they got my payment and I only had 1 day of it working that I don't matter anymore. I have been very frustrated and need to have access to my account immediately, however, this has been going on for over 8 days without any replies at all. Please let me know how to get access to my account again as it is not working and I have sent in 3 tickets without any replies. Thank you Link to comment
Guest Ian Posted February 27, 2015 Report Share Posted February 27, 2015 Can you please submit a PM to me with your ticket ID and I will look in to this for you? Link to comment
private3 Posted February 28, 2015 Report Share Posted February 28, 2015 Hi Ian, I did finally get a reply to my ticket# SUPPORT #BRV-629-68748, however, it still isn't working. I replied again that it's not working but nothing back as yet. They recommended to input a number sequence they gave me by text and when I did it still didn't work. I did text it and deleted the text after about 5 minutes so it didn't show up on the target device so I am not sure if that worked or not as I deleted it after 5 minutes. It's very difficult to try to solve an issue by not speaking to someone. Would that cause a problem? Link to comment
msevangel1 Posted March 6, 2015 Report Share Posted March 6, 2015 estou com o mesmo problema, solicito autorização para forum iphone estou bloqueado Link to comment
angel77767 Posted March 8, 2015 Report Share Posted March 8, 2015 I have had flexispy for a few months now. One day it just stopped working. I emailed them and no one has got back to me. I emailed a week later and still no reply. I have emailed 4 or 5 times and it has been over a month that it hasn't been working and no one is ever available online or by email to help me. I don't know what is going on with this company? Link to comment
Angel1983 Posted March 11, 2015 Report Share Posted March 11, 2015 I have purchased the extreme package 2mth ago and put it on a rooted android HTC desire 610. And it runs on a android 4.4.2 kitkat OS. It will not run in full mode only normal mode. I have tried everything to get it to run in full mode. I have sent I can't even remember how many tickets for help. And i havent heard anything. Please help. I feel like I waste a lot of money for nothing. And if you know what phones do run in full mode with this software please let me know. Name brand and OS of the phone. In case I can't get the phone I have now to work in full mode with the software. Link to comment
Guest Ian Posted March 13, 2015 Report Share Posted March 13, 2015 I have purchased the extreme package 2mth ago and put it on a rooted android HTC desire 610. And it runs on a android 4.4.2 kitkat OS. It will not run in full mode only normal mode. I have tried everything to get it to run in full mode. I have sent I can't even remember how many tickets for help. And i havent heard anything. Please help. I feel like I waste a lot of money for nothing. And if you know what phones do run in full mode with this software please let me know. Name brand and OS of the phone. In case I can't get the phone I have now to work in full mode with the software. I responded to this via PM. This topic will be moved to the General Peer section because this is area is not for support queries. Link to comment
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