Password Won't Work and Server Down

[flyboy963]

When I try to enter my login details the site says it doesn't work, even though it is correct. The one time where I finally was able to sign in, I was unable to get any new data. The location feature says it cannot do anything because the server is down. The same goes for the ambient feature. When will this be fixed? There have been issues since yesterday.

[lorenzo]

Same here 

[lorenzo]

I think server is down . we should wait coz no reply from support team and Live Chat is OFFLINE 

[xcrazymonkeysx]

Okay... I'm having the same problem.  At least I know it's a server issue and not my account.  We'll just have to wait I guess.

[pandyav]

This needs to be fixed asap.  No response or communication from support is bad. This is critical to fix asap.

[libo]

Im also experiencing this problem and when i try to reset password it cannot connect to server. been 24 hours now, no fix or responce from customer service.

[gnamas]

same problem.....no answer from customer service....we have to wait until monday???

[Kathline]

I'm having the same problem!! And I agree with the above comment; it needs to be fixed asap. I have the perfect opportunity this afternoon to gain some truth and I'm missing it. How frustrating is this?

[lorenzo]

that needs to be fixed ASAP 

[jtester276]

Same here

[aussiegreg]

got an email from support this morning, server is down and they are working on it.

 

pretty frustrating though

 

any idea on when things will be up and running again?

[Naranjas]

Is it too dificult to keep us updated? Come on. We are paying for this.

[lorenzo]

any updates guys ? i could log into my account 5 minutes ago ... but still not getting any new activities from target even location . ( last location is 2 days ago ) 

anyone same ?

[libo]

mine is back up and running today

[lorenzo]

mine is back up and running today

and u getting updates from target on ur account ? coz here i can log in but still nothing posted in my web account for 2 days ... and when i apply some command ... saying Cant connect to server 

[Naranjas]

I'm also unable to send the Location command and the "Send immediately".

[Kslider]

This is a complete, 100%, unacceptable level of service! I don't need it to work perfectly on the support teams 9 to 5 schedule. I need it working on the weekend when the Target phone is in need of the most watching.

 

I'm sure I am not the only member who is growing increasingly tired of losing the flexispy capabilities when it matters the most... ON THE WEEKEND.

 

Get a new server already, this excuse and the "sorry for your inconvenience" is growing increasingly old!

[libo]

I totally agree this level of service is unacceptable.  Im now getting all my updates from the target phone on the correct sceduale. The only thing that is not working and has not worked since i installed it 3 days ago is facebook messaging.  I dont recieve any updates from the targets phone and its a iphone 5 with 8.1ios.  But all the sms and imessage and location is coming through as it should.  Still disappointed in service as Ive sent 3 and no response back.  Anyone have a suggestion for the fb problem?

[Kslider]

WWWOOOOOWWWWW!!! 

 

A 72 hour outage with no reply from support team but now that the weekend is over BAM! Monday morning their all back to work(all two of them) thing is working fine and what do I get ... The same CANNED reply you all got 

 

Hi,

We apologize for the inconvenience. 

There was an issue with the server earlier but our server is up and running. You can log in to your web account again.

Thank you for your patience.

 

REALLLLYYY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

What did it take a simple reboot to fix it, what's the matter was walking out to your garage too far !!!!

 

Forget FLEXISPY forums if this keeps happening I WILL annihilate you on the real review sites!!!!!!!