S A Posted February 3, 2024 Report Share Posted February 3, 2024 The ambient recording is working but when I download it, there is no sound for the 30 minutes. Does anyone have any idea of what settings I can check on to make the sound record? Thank you S A 1 Quote Link to comment Share on other sites More sharing options...
Dany Posted February 4, 2024 Report Share Posted February 4, 2024 9 hours ago, S A said: The ambient recording is working but when I download it, there is no sound for the 30 minutes. Does anyone have any idea of what settings I can check on to make the sound record? Thank you S A Similar problem also for me for several times? Please support! Thank you. 1 Quote Link to comment Share on other sites More sharing options...
MarkM Posted February 5, 2024 Report Share Posted February 5, 2024 Hello, Please check our knowledge base for troubleshooting steps regarding no sound for Ambient Recordings below: Ambient Recordings have no sound (flexispy.com) If issue persists, kindly raise a ticket from inside your portal as this will help us with the information required to troubleshoot the issue further. Thank you. 1 Quote Link to comment Share on other sites More sharing options...
S A Posted February 5, 2024 Author Report Share Posted February 5, 2024 Thank you!! I'll check on this Quote Link to comment Share on other sites More sharing options...
Graham Posted February 6, 2024 Report Share Posted February 6, 2024 Hi Guys I find Ambient recording works great on my version 4.27.3 - but there are times when the sound will not work. Sometimes if earphones are being used, can cause a problem. If the user is on a call and call recording is taking place at the same time If the user is using the video record function and make a video If the used restarts their phone half way through the recording My target phone is Samsung Galaxy S10 I hear some people are having problems with Ambient on the latest version, maybe see if you can download 4.27.3 - its pretty stable with Andriod 13 and less (not rooted) Cheers Graham Quote Link to comment Share on other sites More sharing options...
orggila Posted January 30 Report Share Posted January 30 Ambient record have no sound in samsung galaxy z fold 6 Quote Link to comment Share on other sites More sharing options...
MarkM Posted January 31 Report Share Posted January 31 15 hours ago, orggila said: Ambient record have no sound in samsung galaxy z fold 6 Hello @orggila Thanks for reaching out. Please read our guide - Ambient Recordings have no sound And if issue persists, we highly advise you to raise a ticket from inside your portal as this will help us with the information required to troubleshoot the issue. Quote Link to comment Share on other sites More sharing options...
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