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Posted

Hi 

Has anyone encountered or is anyone experiencing "Push Server Error The device is not online - Contact support" . How did you get it resolved? Unfortunately, I just left home on a trip and will only be back in October so can't have access to the device to reinstall. 

push server.JPG

Posted

Having server errors as well.  Also having errors with massive delays on push commands, such as ambient recordings.  A couple hours late.

Set a scheduled ambient recording then got this:

"Sync Temporal Application Control 37m GPS not received"

Ive been using this software for years, ive never had this much difficulty.

  • 4 weeks later...
Posted

I suspect Samsung or android has blocked the accessibility function because it look a lot different and i don't know how to get past it

Posted
On 8/14/2023 at 3:02 PM, Pee said:

Hi 

Has anyone encountered or is anyone experiencing "Push Server Error The device is not online - Contact support" . How did you get it resolved? Unfortunately, I just left home on a trip and will only be back in October so can't have access to the device to reinstall. 

push server.JPG

Please reply with a support ticket number so that I can find your license key and troubleshoot

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