recording issues

[wgb]

It appears that when there is no connection to the server and a recording command is issued, the command will get stuck in the process and it will not be executed even and no other commands will be executed unless i restart the target phone twice. It is very very hard to have the target phone to restart. That is frustrating. 

[Dakota]

8 hours ago, wgb said:

It appears that when there is no connection to the server and a recording command is issued, the command will get stuck in the process and it will not be executed even and no other commands will be executed unless i restart the target phone twice. It is very very hard to have the target phone to restart. That is frustrating. 

Our first suggestion is that you update to the latest binary. You are using the binary from early 2022. Since then we have improved the app performance and given it new features — and this could fix your issue.

If this is not possible, then we can do some level of troubleshooting, but you may still need to perform a reinstall in the end.