Problem IMS

[geppy33]

hi wanted to know if anyone had any problems with catching ims today. it is from this night that the target phone stopped capturing ims. the rest works

[geppy33]

#207746

[geppy33]

Help please.

Dakota.

What May ha e happened?

 

[Dakota]

Upon checking, WhatsApp released a new version on November 17th. This is around the same time that you stopped seeing WhatsApp messages show in the Native Mode view.

However, you are still able to see WhatsApp messages captured in the Appshot Mode view — for which it appears recent activity is coming in.

This leads us to suspect that the issue was caused when WhatsApp updated to the latest version. We are investigating to see if we can reproduce this issue on our own devices. 

In the meantime, you can continue to see WhatsApp messages in Appshot mode. You could also consider downgrading the WhatsApp version.

Will let you know when we have an update on this

[geppy33]

39 minutes ago, Dakota said:

Upon checking, WhatsApp released a new version on November 17th. This is around the same time that you stopped seeing WhatsApp messages show in the Native Mode view.

However, you are still able to see WhatsApp messages captured in the Appshot Mode view — for which it appears recent activity is coming in.

This leads us to suspect that the issue was caused when WhatsApp updated to the latest version. We are investigating to see if we can reproduce this issue on our own devices. 

In the meantime, you can continue to see WhatsApp messages in Appshot mode. You could also consider downgrading the WhatsApp version.

Will let you know when we have an update on this

as said earlier the im capture suddenly stopped working with an older version of whatsapp with which it worked fine. Whatsapp was then updated to the latest version to see if the capture of the im worked again. I will still continue to use the appshot function while waiting for some updates. thank you

[geppy33]

On 11/21/2022 at 9:10 AM, Dakota said:

Upon checking, WhatsApp released a new version on November 17th. This is around the same time that you stopped seeing WhatsApp messages show in the Native Mode view.

However, you are still able to see WhatsApp messages captured in the Appshot Mode view — for which it appears recent activity is coming in.

This leads us to suspect that the issue was caused when WhatsApp updated to the latest version. We are investigating to see if we can reproduce this issue on our own devices. 

In the meantime, you can continue to see WhatsApp messages in Appshot mode. You could also consider downgrading the WhatsApp version.

Will let you know when we have an update on this

hi Dakota I tried to install an old version of WhatsApp (2.22.13.76) that worked before but it is not captured.

[yelazu]

hi is it working now? same problem here

[geppy33]

16 hours ago, yelazu said:

hi is it working now? same problem here

unfortunately it still doesn't work. it suddenly stopped working. i tried deleting and reinstalling an older version of whatsapp but that didn't work. i think the only solution is to reinstall flexispy.

[geppy33]

16 hours ago, yelazu said:

hi is it working now? same problem here

the support guys say i have to wait for the next version of flexispy. but they don't even know when it will come out

[yelazu]

the last version is more then 1 year old