Server issues?

[AngelEyes]

Remvid and Ambient not working

This has been intermittent the past few days at the same time of day

Target is on, online and everything else is working

Please look into this

 

[shah]

i am unable to download recordings from past 3 hours is there any problem ?

 

[Daniela]

7 minutes ago, shah said:

non riesco a scaricare le registrazioni delle ultime 3 ore c'è qualche problema?

 

Stesso problema. Non è la prima volta che succede. Continua a dare questo messaggio.

fs-mediafiles.obs.ap-southeast-1.myhuaweicloud.com ha impiegato troppo tempo a rispondere.

[lair]

10 hours ago, AngelEyes said:

Remvid and Ambient not working

This has been intermittent the past few days at the same time of day

Target is on, online and everything else is working

Please look into this

 

I have this problem too… and has yet to be resolve. Spend so much and now give me this shit

 

 

 

 

Damn it. Still haven resolved!! Any compensation? 

[lair]

2 minutes ago, lair said:

I have this problem too… and has yet to be resolve. Spend so much and now give me this shit

 

 

 

 

Damn it. Still haven resolved!! Any compensation? 

Manage to resolve on ur side?

[lair]

11 hours ago, shah said:

i am unable to download recordings from past 3 hours is there any problem ?

 

I am still having the issue for the past 25hrs! How is on ur side? 

[Paulo FW]

apologies for the late response. 

capturing ambient recording and rem video can be interrupted under certain conditions. 

If you've already submitted a ticket regarding this issue. 

Please send us the ticket number so we can take a look and response within that ticket. 

[Nelda]

Calls interrupt ambient recording and those calls for sure don't get recorded either. I do think this product is overpriced. I'm even having issues with not all SMS coming in. I know because I can see somewhere else that there are other texts coming in and out that this app is not capturing.