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Target device disconnected


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Hello everyone

I have a new samsung galaxy se20 OS 11, all was going well as before in my previous licence but, the sync service was disable by the person using the phone because it was showing 14% consumption in battery, I presume that kill the app, is any way to reactivate it remotely if not is anyway to hide that option so it cant be disable? 

Ticket number 138467.



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apologies for the late response.

As we've reviewed your ticket: 138467

Our support was able to provide an answer for you question. 

Should you have further question or concern, you can submit a response to your ticket

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