Discontinue retriving of IM messages from Whatsapp

[Gori]

Good morning, I want to raise a question that nobody in the staff has been able to answer properly - how come every day IM messages retriving from whatsapp works correctly during exactly the same timeframe (12:00am upto 01:00pm) but sudenly, retriving of IM Whatsapp messages stops for the rest of the day. Important to mention that target device's  operation conditions and internet connection are exactly the same as when it works correctly and that none security sotware or antivirus is installed.

As mentioned by the staff, the version of Whatsapp installed is not yet "supported" by Flexispy but even though, it works for the stated timeframe ¿¿??.

The device is not-rooted.

IM messages from Facebook Messenger are fine for the whole day, different from  Whatsapp.

I pretty much appreciate your comments, thoughts, solutions or ideas

Regards

[Paulo FW]

Thank you for contacting us, to help us assist you further please provide your support ticket number so we can review, and we will reply to you inside the ticket you submitted.

- Paulo

[Gori]

I have sent many inquiries over this issue but this is la latest ticket number 130193

Regards

[Gori]

Good morning - any info or progress on this issue??

[Gori]

@Paulo FW good morning - I´m still waiting for a responde in this one.

Thanks