Call recording

[Armeghan]

Program has been recording calls but when I click on it and I download them , I cant hear anything . It's just quite and silent for however minutes he talked on the phone . It wasn't like this before . Why is it happening? All other features are working.  Thanks 

[ajaymenon6789]

I have the same issue

[barakat]

i have the same issue . the mobile is unrooted . i am not sure if this is the reason of not having the sound . any body can help.

thank you

[DC1077]

I had this problem with calls and ambient recording when target phone updated from Android OS 9 to OS 10, I lost those functions after the OS update. I had this problem for nearly a year until the target phone updated to OS 11 and I updated the software to 4.10.3. Now everything works.