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Program has been recording calls but when I click on it and I download them , I cant hear anything . It's just quite and silent for however minutes he talked on the phone . It wasn't like this before . Why is it happening? All other features are working.  Thanks 

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  • 3 weeks later...

I had this problem with calls and ambient recording when target phone updated from Android OS 9 to OS 10, I lost those functions after the OS update. I had this problem for nearly a year until the target phone updated to OS 11 and I updated the software to 4.10.3. Now everything works.

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