baktus22 Posted August 17, 2020 Report Share Posted August 17, 2020 is flexi portal working or is it just down for me for the past hour? Quote Link to comment Share on other sites More sharing options...
Dakota Posted August 17, 2020 Report Share Posted August 17, 2020 Hi Baktus, The portal is online and functioning. What is the error you are receiving? Please provide a screenshot. Quote Link to comment Share on other sites More sharing options...
baktus22 Posted August 17, 2020 Author Report Share Posted August 17, 2020 Not syncing but its still green. The target has good internet connection and is working. Quote Link to comment Share on other sites More sharing options...
baktus22 Posted August 17, 2020 Author Report Share Posted August 17, 2020 A restart didnt help Quote Link to comment Share on other sites More sharing options...
johnkocinski Posted August 17, 2020 Report Share Posted August 17, 2020 Same problem. No sync since 2 hours. Battery 42%, good internet connection. Non rooted samsung a3, android oreo 8.0.0 and same as Baktus, not syncing but green Quote Link to comment Share on other sites More sharing options...
lopezer83 Posted August 17, 2020 Report Share Posted August 17, 2020 Same problem. No sync since 3 hours. Battery 60%, good internet connection. Non rooted samsung s7 android oreo 8.0.0 and same as another people not syncing but green And pending command is Troubleshooting Get Latest Product Settings Quote Link to comment Share on other sites More sharing options...
baktus22 Posted August 17, 2020 Author Report Share Posted August 17, 2020 3 minutes ago, johnkocinski said: Same problem. No sync since 2 hours. Battery 42%, good internet connection. Non rooted samsung a3, android oreo 8.0.0 and same as Baktus, not syncing but green Is anyone else experiencing the same? Please provide information cause i'm suspecting that google play protect had something to do with it Quote Link to comment Share on other sites More sharing options...
Justat Posted August 17, 2020 Report Share Posted August 17, 2020 Same problem Quote Link to comment Share on other sites More sharing options...
Dakota Posted August 17, 2020 Report Share Posted August 17, 2020 We are working to see if we can replicate this issue. Will let you know asap... Quote Link to comment Share on other sites More sharing options...
johnkocinski Posted August 17, 2020 Report Share Posted August 17, 2020 After 3 hours syncing now... Quote Link to comment Share on other sites More sharing options...
Dakota Posted August 17, 2020 Report Share Posted August 17, 2020 The issue should be resolved now. One of the servers in the round-robin group went down and some customers on that server did not get updated until they retried and got connected to another server. Quote Link to comment Share on other sites More sharing options...
baktus22 Posted August 17, 2020 Author Report Share Posted August 17, 2020 Working. Thanks Quote Link to comment Share on other sites More sharing options...
baktus22 Posted August 17, 2020 Author Report Share Posted August 17, 2020 Mistake Quote Link to comment Share on other sites More sharing options...
Ata Loss Posted August 24, 2020 Report Share Posted August 24, 2020 On 8/17/2020 at 6:12 AM, Dakota said: The issue should be resolved now. One of the servers in the round-robin group went down and some customers on that server did not get updated until they retried and got connected to another server. Hello Dakota! Do you know when support will be available again? I have unanswered tickets for over a month. They are #66091 and #68059. Thank you! Quote Link to comment Share on other sites More sharing options...
vrc Posted August 31, 2020 Report Share Posted August 31, 2020 On 8/17/2020 at 8:12 PM, Dakota said: The issue should be resolved now. One of the servers in the round-robin group went down and some customers on that server did not get updated until they retried and got connected to another server. Hi Dakota - can you please help me. My device not working and says not connected Quote Link to comment Share on other sites More sharing options...
Kal Posted August 31, 2020 Report Share Posted August 31, 2020 21 hours ago, vrc said: Hi Dakota - can you please help me. My device not working and says not connected Same here.Device is on and connected to the internet but its already been 8 hours and says not connected.Anyone have the same problem? Quote Link to comment Share on other sites More sharing options...
Tiff Posted September 21, 2020 Report Share Posted September 21, 2020 I just purchased💲 Flexispy on Friday 9/4/20 along with purchasing💲 a 3 month warranty. Initially everything was working fine. I tried a few things within the app and all was good. Then about 3 hours after getting the program I no longer had the option to sync data and now the lite by the Target Info is "orange". In less than 24hrs🕟 the program stopped working, and within 48 hours🕖 I have no resolvement to the issue. I have put in tickets💻, responded back to tickets, but yet have not🗣️ had a tech get in touch with me to resolve this issue. This was a complete let down🤬 as well for it was a very important need to use the program the following day (Saturday). On my dashboard: Client Status: not currently connected Syned: 2 days ago Any assistance that I can get would be greatly appreciated!! Quote Link to comment Share on other sites More sharing options...
SpyYou Posted September 22, 2020 Report Share Posted September 22, 2020 Hi, same Problem. Client Status: Not currently connected Synces: 8 hours ago PLEASE HELP Quote Link to comment Share on other sites More sharing options...
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