Graham Posted September 9 Report Share Posted September 9 Can't get HSBC app working on the target phone. It says sync services needs to be uninstalled for it to work.... Please help Thanks Quote Link to comment Share on other sites More sharing options...
MarkM Posted September 9 Report Share Posted September 9 1 hour ago, Graham said: Can't get HSBC app working on the target phone. It says sync services needs to be uninstalled for it to work.... Please help Thanks Hi @Graham Thanks for reaching out. This is a known issue. We suggest checking the settings in your banking app to see if there's an option to disable or turn off scanning for untrusted apps. Also, we recommend trying to disable Play Protect, then uninstall and reinstall FlexiSPY. Banking apps are designed with high security in mind, and if that doesn't resolve the issue let us know. Quote Link to comment Share on other sites More sharing options...
MarkM Posted September 9 Report Share Posted September 9 2 hours ago, MarkM said: Hi @Graham Thanks for reaching out. This is a known issue. We suggest checking the settings in your banking app to see if there's an option to disable or turn off scanning for untrusted apps. Also, we recommend trying to disable Play Protect, then uninstall and reinstall FlexiSPY. Banking apps are designed with high security in mind, and if that doesn't resolve the issue let us know. Hi @Graham Thank you for submitting a ticket. We are currently trying to reproduce the issue, and our team is looking into it. Please check your ticket and respond to it for any updates. In the meantime, please disable accessibility if you wish to use HSBC banking app Quote Link to comment Share on other sites More sharing options...
Graham Posted September 23 Author Report Share Posted September 23 Thank you for your reply. If anyone else is having the same trouble, you can get the HSBC app working again by turning off accessibility on your android phone. You do not have to entirely uninstall flexispy. However, by turning off accessibility you will lose: Browsing Activity Call Recording VoIP Call Recording Keylogger Gmail Snapchat WhatsApp FB Messenger Viber Google Messages Tinder Instagram Biggest one for me is Whatsapp, location still works, I havent been able to get app screenshots working either, not sure it its my config or not. Location works, text messages work, call logs work... Apparently flexispy are looking into it. I hope they can turn off accessibility for just the HSBC or banking apps, that would be great, because who really wants to spy on banking stuff? Graham Quote Link to comment Share on other sites More sharing options...
abubakar01 Posted October 7 Report Share Posted October 7 On 9/9/2024 at 11:42 AM, Graham said: Can't get HSBC app working on the target phone. It says sync services needs to be uninstalled for it to work.... Please help Thanks mac stardew valley Hi! It sounds like you're experiencing a conflict with the HSBC app and the sync services on your phone. Here’s a quick fix: Uninstall Sync Services: Go to your phone's settings, find the app under "Apps" or "Application Manager," and uninstall it. Restart Your Phone: After uninstalling, restart your phone to ensure changes take effect. Reinstall HSBC App: Download the HSBC app again from the app store and see if it works. If you continue to have issues, consider checking for any system updates or contacting HSBC support for further assistance. Let me know if you need more help! Quote Link to comment Share on other sites More sharing options...
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