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Start Recording or Casting with Sync Services


Graham

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Using Samsung S10+ Android 12 Non Rooted, Version 4.25.2 of Flexispy.

Got this error popping up on the target phone, and the user screenshotted it!

 

image.thumb.jpeg.694c2c215d42373485913d6e59b9b239.jpeg

This is not very good, I thought sync services was supposed to be hidden! - Also still getting the Sync Services is not responding message popping up after several years of the same problem on different phones.

What Would cause this error please?

Can it be fixed? - I have disabled the App screenshots for now, because its obviously this that's causing the problem.

Please advise

Thanks

Graham

 

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On 6/28/2023 at 4:37 PM, Graham said:

Using Samsung S10+ Android 12 Non Rooted, Version 4.25.2 of Flexispy.

Got this error popping up on the target phone, and the user screenshotted it!

 

image.thumb.jpeg.694c2c215d42373485913d6e59b9b239.jpeg

This is not very good, I thought sync services was supposed to be hidden! - Also still getting the Sync Services is not responding message popping up after several years of the same problem on different phones.

What Would cause this error please?

Can it be fixed? - I have disabled the App screenshots for now, because its obviously this that's causing the problem.

Please advise as fnaf games series, an exciting honor series game.

Thanks

Graham

 

I think you can try to reinstall or update the new ROM.

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14 hours ago, yelazu said:

Hi did you solve the problem? I have the same after restart the device

Hi @yelazu

This is a known indicator that appears when using the App Screenshot feature. Once it has been initially suppressed, it may reappear after a device restart. In order to suppress this indicator again, you will need to use our Installation Service. If you have an Installation Warranty, you can contact our Install Team directly to get assistance. However, if you do not, you can purchase an Installation Service here.

For more information, kindly refer to our Android Indicators guide.

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9 hours ago, yelazu said:

but that mean after every restart the Installation service have to Do it again? it is only android 10 and was not coming while using appscreenshoot it is coming direct after restart

Hi @yelazu

From inside your portal, go to App Screenshots > Feature Enabled and confirm if it is enabled or not. Additionally, we highly advise you to raise a ticket from inside your portal as this will help us with the information required to assist you.

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  • MarkM changed the title to Start Recording or Casting with Sync Services
16 minutes ago, yelazu said:

that means there is no way to use appscreenshoot then? would it help to root the device?

Hi @yelazu

As stated previously, to use the App Screenshot feature and suppress the indicator, you will need to use the Installation Service. Read Suppressible Indicators guide. Also, please note that once the indicator is suppressed, it may reappear after a device restart. This is the current limitation for this feature. Thanks for understanding.

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thanks for the answer it was installing from the Installation team but I didnt know that after a restart it Comes back will it be the same with rooting? Im using at a other device appscreenshoot without problems but it is rooted

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10 minutes ago, yelazu said:

thanks for the answer it was installing from the Installation team but I didnt know that after a restart it Comes back will it be the same with rooting? Im using at a other device appscreenshoot without problems but it is rooted

Hi @yelazu May we ask and confirm if you used the Installation Service to suppress the indicator before?

Also, please provide both license number that is having issue and without any issue.

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Hi Mark yes I used the installationsservice the one who is root and where appscreenshoot works great is 4502522236

the unrooted where the problem with the Pop up is it 74281238571 I tryed to disable appscreenshoot and it really should work but I would like use this Feature when possible

do you think with root could it work here also?

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9 hours ago, yelazu said:

Hi Mark yes I used the installationsservice the one who is root and where appscreenshoot works great is 4502522236

the unrooted where the problem with the Pop up is it 74281238571 I tryed to disable appscreenshoot and it really should work but I would like use this Feature when possible

do you think with root could it work here also?

Hi @yelazu

Thank you for providing the details. Here are our findings:

1. 4502522236 - rooted binary (advanced mode) is installed on the target device. There should be no indicator and App Screenshot feature should work great

2. 74281238571 - non root binary (normal mode) is installed on the target device. This will require Installation Service to suppress the indicator when using the App Screenshot feature. Upon checking, it appears that the target device is running Android 10. While this version can be rooted and have the rooted binary installed, there are some limitations associated with Android 10. Please see the details here. You can also reach out to our Install Team to get advice on what will work best on your target device.

Hope this helps!

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Hi Mark thanks for explain hope I understand it right with root it would work under Android 10 that the Pop up is supressed under using appscreenshoot right? the Software was installed by the Installation team but the device was restart and it will be restart often while using so what would you recommend? root?

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2 hours ago, yelazu said:

Hi Mark thanks for explain hope I understand it right with root it would work under Android 10 that the Pop up is supressed under using appscreenshoot right? the Software was installed by the Installation team but the device was restart and it will be restart often while using so what would you recommend? root?

Hi @yelazu

To clarify, the indicators when using the App Screenshot feature on non-root binary

1. Message dialog - (can be suppressed by Install Team - should not reappear after restart)

image.png

2. API Icon in notification bar - (can be suppressed by Install Team - may reappear after device restart)

image.png

However, if you wish to install the root binary, please contact our Install Team to confirm if your device supports it.

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