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Ambient no sound quick fix

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On 7/5/2024 at 9:11 PM, Alraz said:

The  target phone has no sound!!!

How to fix with out having access to target phone

Hello @Alraz

Regarding Ambient Recordings having no sound, we recommend following the steps outlined in our troubleshooting guide here.

And if issue persists, we highly advise you to raise a ticket from inside your portal as this will help us with the information required to troubleshoot the issue.


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I think you should target phone has no sound and you don't have direct access to it there are a few steps you can try remotely. First ensure that the phone's volume settings are adjusted correctly and that the mute switch is off. If that doesn't work you may need to troubleshoot further by checking if there are any software updates available or restarting the phone. If the issue persists consider reaching out to the phone's manufacturer or service provider for additional assistance.


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