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Issue concerning logging in to your online portal and data uploading - please read.


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Due to an outage of our ISP, we are currently aware of a server issue that impacts customers from loggin in to their online portal at https://portal.flexispy.com. The symptoms of this issue are that you cannot log in even if you enter the correct login credentials.

In addition to this customers may not be able to be activate the software on the TARGET device at this time.  Software already installed and activated on a TARGET device will still capture data as normal and any captured data will be uploaded to your online account once this issue is resolved. 

It is our issue and not a problem at your end.

We are working hard to resolve this issue and expect it to be resolved shortly.  In the meantime, we are developing a plan to migrate to a backup ISP.

Service is expected to resume in 24 hours.

Thanks for your understanding and patience.

 



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If you posted in this topic thread recently, we apologize for the confusion. There are appropriate areas of the forum for all manner of topics, but if you are posting under an existing topic please keep your posts related to the topic.

 

If you are a FlexiSPY customer and do not have access to the customer only areas or the support boards, please PM myself or Ian. We will validate your customer status and adjust your permissions to access these areas. Please make sure you have signed up on the Community using the same email address you used when purchasing FlexiSPY.

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