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Ksander9228 - I am right with you on that point! It's great to hear from someone who has been a customer longer than the almost 3 months that I have, also having similar issues (again, I am not alone!). In just my short time I had noticed the change, going from thinking this was maybe the best tool I have ever come across, to being frustrated that I am missing so much of what I had been accustomed to being able to capture just over a month and a half ago. I would encourage anyone else experiencing the same with the ambient recording feature to provide their 2 cents, as well, even if you don't have the time to work through support. Even if it's just a quick note here saying "I have noticed and am experiencing issues with the ambient recording feature as well". I have been told more than once by support that it appears to be functioning fine, or that the cause could be due to other things, but have done my best to prove that it is not. I believe I am at the point where I have proven my case, but it has taken a lot of my time and dedication to keep pursuing. With hope, the software engineers will take notice and be able to resolve so that we may again enjoy full functionality as was intended. Resolving the ambient recording issues (in my opinion, the absolute best feature of Flexispy) for me means the difference between being a lifetime customer and trying hard to justify renewals. Likewise, if there are some out there that have no problems with the ambient recording feature, and are able to still capture about an hour at times, I would also be glad to hear from you. I am interested in knowing what software version of Flexispy is working for you, and what the target device is. It may help to pinpoint compatibility issues with either specific software versions or specific target devices.

I have also been experiencing problems with the ambient recording feature. Since the Droid Razr phone installed an update a couple of weeks ago, the recordings being uploaded to the dashboard are sporadic, sometimes taking as long as 12 hours. The worse part is asking support for help, but they tell me the feature is working fine. Being a customer for more than 2 years....I can assure them there is a problem with the feature, it had worked wonderfully until this update.

my experience is that whenever there a network or wifi change the recording stops for some reason.... I hope that this can be resolved because it causes many problems especially when the target phone moves in an area with 3 or more wifi connections