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Important Notice To All Customers: FlexiSPY will be performing a planned server maintenance on: Wednesday, July 16, 2014 from 3:30 am to 4:30 am (Europe / GMT 0) or: Tuesday, July 15, 2014 from 9:30 pm to 10:30 pm (USA CST / GMT -5) Times posted are maximum estimates. Normal service may return sooner than posted. Customers will be unable to ACTIVATE the software or login to their web account during this time. Target phones will also be unable to connect to the server when attempting to report data. However, all installed software will continue to operate as normal on all Target devices, and no data will be lost either from the phone or from the server. All Target phones will continue capturing data as normal, and will simply report all captured data again as soon as maintenance is completed and a connection to the server has been restored. Non-reporting features will not be affected. We sincerely thank you for your patience and understanding, FlexiSPY Support Team View the full article

To all valued FlexiSPY customers, We are currently providing 24 hour live customer support except on weekends. Customer support will be unavailable at these times: EST Friday 5:30 pm up to Sunday 8:30 pm GMT Friday 10:30 pm up to Monday 1:30 am If you require technical assistance during this time or have any questions or issues about the product please submit a ticket to us at http://support.flexispy.com. This revised schedule is currently in effect and will continue until further notice. Thank you for your continued support, FlexiSPY Support Team. View the full article

FlexiSPY has released an important update to FlexiSPY for iPhone Omni, version 5.04.1 (for iOS 5.0-5.1.1 only), available now for customer download. FlexiSPY for iPhone Omni 5.04.1 introduces the following changes: UPDATE - Security Improvement A prompt for the Activation Code now appears when accessing the program interface on the Target phone. This is an added security feature for good measure, during anytime the icon has been unhidden or otherwise visible for any reason. NOTES: If the "Activator" 3rd party application is in use and connected to A/C power when a SpyCall is received, the incoming SpyCall will be rejected and a black screen (no identification) will appear on the Target phone for just a few seconds. Incompatible with "UltraSn0w" unlocked devices, also specialized sim cards with unlocking "hacks". There are no issues with phones legitimately unlocked in firmware or from the provider. Note on Jailbreaking To install FlexiSPY you will need an iPhone that is already jailbroken. Jailbreaking is not the same as unlocking, and is generally a harmless process which allows you to install numerous 3rd party software not directly available via iTunes and the App Store. Various 3rd party utilities and tutorials are available for jailbreaking your iPhone if necessary, although we cannot accept responsibility for any damage caused by the use of 3rd party tools we do not directly support. We do however provide links to some of these resources as a courtesy on our iPhone resources page at http://support.flexispy.com/iphonedownloads.htm NEW: Please see our recently updated Knowledge Base article on jailbreaking for much more information, at http://support.flexispy.com/index.php?/Knowledgebase/Article/View/106/0/what-is-jailbreaking-and-how-to-do-it To install this version or to update from a previous version, please see below. THIS UPDATE IS ONLY FOR FLEXISPY IPHONE OMNI CUSTOMERS AND DOES NOT APPLY TO ANY OTHER FLEXISPY PRODUCT OR MOBILE OPERATING PLATFORM. How to install this version: All installations including reinstallations and software updates must be performed directly from the Target phone itself, and cannot be done remotely. Existing iPhone Pro-X/Omni customers wishing to update to this latest version should first download all logs you wish to save from the web account, and then send remote SMS command to the Target iPhone to uninstall. An SMS reply will confirm a complete uninstall, then re-jailbreak the phone and follow all steps in the manual to reinstall. How to upgrade: Existing customers who would like to upgrade to Omni may do so through their web account login. From the PROFILE page, click the UPGRADE link and follow through the checkout process to purchase an upgrade for only the difference in cost. If you are more than six months into your current subscription period, it may be cost effective to purchase a subscription renewal at the lower cost of your existing product first, and then upgrade after. When you have completed the purchase you will receive an email with further upgrade instructions. You will need access to the Target phone to uninstall the current product before installing the new version. Remote install is not possible. Want to discuss this article? Please do so in our new Forums. Click Here. About FlexiSPY Ltd: FlexiSPY is the acknowledged leader in the design and development of professional grade cell phone monitoring software, and is the only company offering cross-platform solutions for BlackBerry, iPhone, Windows Mobile, Nokia-Symbian, Maemo and Android to reseller, consumer, corporate and government markets. The company stands behind their products with service including live chat, live phone support with experienced staff, extensive documentation, and an unmatched 10-day, no-quibble unconditional money back guarantee (consumer products only). View the full article