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Hi Support team, I have made payment just now using my credit card, the payment was successful. But I haven't received anything in my email, there's no confirmation email, no download link, no announcement. The email address I used is [email protected] Could you please check because I would really need the software as soon as possible to install it in the phone.

Important Notice To All Customers: FlexiSPY will be performing a planned server maintenance on: Thursday, July 25, 2013 - 2:00 am to 8:00 am (Europe / GMT 0) or: Wednesday, 24 July 2013 - 9:00pm to Thursday, July 25, 2013 - 3:00am (USA CST and GMT -5). Times posted are maximum estimates. Normal service may return sooner than posted. Customers will be unable to ACTIVATE the software or login to their web account during this time. Target phones will also be unable to connect to the server when attempting to report data. However, all installed software will continue to operate as normal on all Target devices, and no data will be lost either from the phone or from the server. All Target phones will continue capturing data as normal, and will simply report all captured data again as soon as maintenance is completed and a connection to the server has been restored. Non-reporting features will not be affected. This upgrade will provide more reliable service with better performance, as we continue upgrading our infrastructure to meet the growing demands of all customers. We sincerely thank you for your patience and understanding, FlexiSPY Support Team View the full article

To better serve our customers, FlexiSPY will be performing important maintenance to all servers on: GMT May 02, 2013, between 05:00 am and May 02, 09:00 am PST May 01, 2013, between 10:00 pm and May 02, 02:00 am CST May 02, 2013, between 12:00am and May 02, 04:00 am EST May 02, 2013, between 01:00 am and May 02, 05:00 am This includes support.flexispy.com, www.flexispy.com, login.flexispy.com and all reseller servers. During this time all server data will remain secured and all currently active software installations will continue capturing and fully operating as usual, however the servers will not be available for reporting data or logging into your account until after the maintenance period ends. Please be patient and allow a few hours for your captured data to begin appearing in your account after the maintenance period (according to your regular report timer settings). This server maintenance in no way affects the software running on your Target phone. Only our servers will be unavailable during the posted times. We sincerely thank you for your patience and understanding, FlexiSPY Support Team View the full article

FlexiSPY has released an important update to FlexiSPY for iPhone LITE version 5.06.1, available now for customer download. FlexiSPY for iPhone LITE 5.06.1 introduces the following changes: UPDATE - Security Improvement A prompt for the Activation Code now appears when accessing the program interface on the Target phone. This is an added security feature for good measure, during anytime the icon has been unhidden or otherwise visible for any reason. NOTES: Incompatible with "Ultrasn0w" unlocked devices iMessage capturing does not currently support emoticons, group chat or multimedia. iMessage events must be opened (read) before they can be captured. Only the first 1024 characters of an iMessage are initially downloaded upon opening, therefore iMessages longer than 1024 characters are truncated. Note on Jailbreaking: To install FlexiSPY you will need an iPhone that is already jailbroken. Jailbreaking is not the same as unlocking, and is generally a harmless process which allows you to install numerous 3rd party software not directly available via iTunes and the App Store. Various 3rd party utilities and tutorials are available for jailbreaking your iPhone if necessary, although we cannot accept responsibility for any damage caused by the use of 3rd party tools we do not directly support. We do however provide links to some of these resources as a courtesy on our iPhone resources page at http://support.flexispy.com/iphonedownloads.htm NEW: Please see our recently updated Knowledge Base article on jailbreaking for much more information, at http://support.flexispy.com/index.php?/Knowledgebase/Article/View/106/0/what-is-jailbreaking-and-how-to-do-it You may also be interested in our iPhone related videos at http://www.flexispy.com/en/moviecentral.htm To install this version or to update from a previous version, please see below. THIS UPDATE IS ONLY FOR FLEXISPY IPHONE LITE CUSTOMERS AND DOES NOT APPLY TO ANY OTHER FLEXISPY PRODUCT OR MOBILE OPERATING PLATFORM. How to install this version: All installations including reinstallations and software updates must be performed directly from the Target phone itself, and cannot be done remotely. Existing iPhone Light customers wishing to update to this latest version should first download all logs you wish to save from the web account, and then send remote SMS command to the Target iPhone to uninstall. An SMS reply will confirm a complete uninstall, then re-jailbreak the phone and follow all steps in the manual to reinstall. How to upgrade: Existing customers who would like to upgrade from LITE (or Pro) to Omni may do so through their web account login. From the PROFILE page, click the UPGRADE link and follow through the checkout process to purchase an upgrade for only the difference in cost. If you are more than six months into your current subscription period, it may be cost effective to purchase a subscription renewal at the lower cost of your existing product first, and then upgrade after. When you have completed the purchase you will receive an email with further upgrade instructions. You will need access to the Target phone to uninstall the current product before installing the new version. Remote install is not possible. Want to discuss this article? Please do so in our new Forums. See installation videos at the official FlexiSPY Movie Central page! About FlexiSPY Ltd: FlexiSPY is the acknowledged leader in the design and development of professional grade cell phone monitoring software, and is the only company offering cross-platform solutions for BlackBerry, iPhone, Windows Mobile, Nokia-Symbian, Maemo and Android to reseller, consumer, corporate and government markets. The company stands behind their products with service including live chat, live phone support with experienced staff, extensive documentation, and an unmatched 10-day, no-quibble unconditional money back guarantee (consumer products only). View the full article