FlexiSPY News Posted July 7, 2011 Report Share Posted July 7, 2011 Update to recent outage and current status: We wish to thank all of our customers for their patience during the recent server down time. We are happy to report we have resolved the issue, and all Target phones that were previously reporting data should now continue reporting those logs to the server, according to your normal report timer settings. You may also log back into your web account without any issues, and find all of your previous data intact. Some customers may wish to send the "send immediate" special remote command to your Target, to force an immediate connection and upload of all data not yet reported during the recent period. Customers who purchased the software within the past 24 hours or who attempted to Activate the software during this time, may need to attempt Activation again. Any customer who believes they are still having a problem should first send the "send immediate" command, and then log into their web account to verify data upload. If this does not solve the problem, please send remote command for a "diagnostic report", and forward the result to a Ticket that you may open at our Support Center. To do so, please login to your Support Center account and click Submit A Ticket, and copy the complete Diagnostic Report into the body of your Ticket. We thank you for your patience and continued support as we continue with improvements to all of our services. FlexiSPY Support Team View the full article Link to comment Share on other sites More sharing options...
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