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APOLOGIES FOR RECENT OUTAGES


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Update to recent outages and current status.

We sincerely apologize to all customers for the recent outtages you may currently be experiencing. We want to take this time to explain exactly what happened and what we are doing to prevent these issues in the future.

At this time we understand that customers may experience problems when they try to log in to their web account to view captured data. This means that you may recieve a message saying that your username and password is incorrect even when it is not. Please do not be alarmed. Our technicians are working to resolve this issue immediately and in the meantime we simply ask customers to be patient and to keep trying to log in every hour as we get to the root of the problem.

FlexiSpy would like to confirm that no customer data has been lost during this time. The software will keep delivering data to your account successfully.

We will continue to update our customers on this current situation as we work to resolve it and ask that our customers be patient during this time and we thank you for your continued support.

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