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jai

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For some reason the device stopped connecting.  Not sure if it was because the device could've updated to Android13. The message I get is to see if the device is powered on or connected to the internet.  Any help will be appreciated.

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Hi there. As you mentioned, the device is no longer connecting to FlexiSPY servers. The last connected was on November 22nd. This could happen for a number or reasons, including the device no longer has internet access, the device is turned off, or it was factory reset. If the phone updated to Android 13 then this also may have caused the app to be uninstalled, as we are still working towards full Android 13 support and there are some limitations at the moment. I would suggest you hang tight until 13 is fully supported, then get the phone in your hand again and perform a re-install. We'll update the community when support for 13 is ready!

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