Call Rec - no sound is working ([##206213##] Your ticket has been created

[Peter S.]

HI.

I already sent to your support team via email. Yesterday everything was working ok but today nothing...I see call, I went under Call Rec and I download file on PC and I can open it but there is no sound...also on my mobile phone (iPhone)I have your app also I can see under Call Rec file, I can open it but there is no sound.

Same problem is also under AMBIENT, I made to rec file in Schedule, I can see files I downloaded and when I open it there is no sound...same problem. Yesterday evereything was working fine....I am not happy because I don't have anything now....Viber msg and FB msg also I can't see, I worite few times.

I got only replay to send both ver. of FB and Viber. I done but no feedback, no answer from your team and under IM's is stillnot working....Instagram works ok.

Please help me asap and give me some feedback don't ignore my questions. Thank you!

Regards, Tomaz