Ok, from what you have written here is what I have gathered. You have three issues as follows No New Ambient Recordings Uploading You are Seeing and Error Message inside your Account The Device Keeps Restarting Let's look at these one by one. No New Ambient Recordings Uploading Having checked your account I can see that new Ambient Recordings are uploading. There may have been a server issue earlier that could have caused a delay, but we're still investigatin