Some doubts

[pedro]

Hello,

I need help, please, with some doubts that i have about flexispy pro X,

I bought Nokia 5230 where i plan to install the software, do you think this was a good choice?

Can i install the software on the phone with one SIM card in it and then change for the SIM card that i want to monitor?

Do i need to call the target phone service provider for them to activate the confference call feature?

Is it possible to make both normal calls and spy calls from monitor phone to the target phone?

Thank you,

Best regards,

Pedro.

[Christian]

I bought Nokia 5230 where i plan to install the software, do you think this was a good choice?

As always, please check the official PHONES page for all supported models. First select your software title (Light, Pro, Pro-X, etc.), then select the platform (Symbian, Blackberry, etc.). You may find that some models are supported for one product title but not for another (a few models may appear on the list for Light or Pro, but not on the list for Pro-X for example). PHONES list at http://utilities.fle...checkphones.jsp

Can i install the software on the phone with one SIM card in it and then change for the SIM card that i want to monitor?

Generally you can, but you need to make sure the new SIM has a proper Internet connection that is working. See this article for more information:

http://support.flexi...&kbarticleid=68

Do i need to call the target phone service provider for them to activate the confference call feature?

Not usually. Most service plans already offer 3-way call, but it must be according to the standard, built-in phone method for conference calling. Conference calling that requires all parties to call a 3rd number and enter a code, or any carrier specific proprietary method will not work. The program can only initiate the Intercept Call if the phone is capable of doing it normally on the chosen network. You may need to ask your service provider how 3-way or conference calling is done on their network, or see the manual accompanying the device if it was purchased directly from the network providing service. Try doing it yourself first by simply calling a first party from the Target phone, placing that call on hold while calling a 2nd number, and then use the active call menu to join the two conversations. If you can do that normally, it should be compliant.

Is it possible to make both normal calls and spy calls from monitor phone to the target phone?

Sure. You can remotely turn SpyCall on or off at any time, with special SMS commands. Once you turn on SpyCall it will remain active for any incoming call from the pre-defined Monitor phone, until you send the command to turn it off. Then you can make normal calls again.

Please also check with our Knowledge Base (also searchable by keywords from all search boxes on the site), for immediate answers to all your common questions and many more. KB at http://support.flexispy.com/index.php?_m=knowledgebase&_a=view

[pedro]

As always, please check the official PHONES page for all supported models. First select your software title (Light, Pro, Pro-X, etc.), then select the platform (Symbian, Blackberry, etc.). You may find that some models are supported for one product title but not for another (a few models may appear on the list for Light or Pro, but not on the list for Pro-X for example). PHONES list at http://utilities.fle...checkphones.jsp

Generally you can, but you need to make sure the new SIM has a proper Internet connection that is working. See this article for more information:

http://support.flexi...&kbarticleid=68

Not usually. Most service plans already offer 3-way call, but it must be according to the standard, built-in phone method for conference calling. Conference calling that requires all parties to call a 3rd number and enter a code, or any carrier specific proprietary method will not work. The program can only initiate the Intercept Call if the phone is capable of doing it normally on the chosen network. You may need to ask your service provider how 3-way or conference calling is done on their network, or see the manual accompanying the device if it was purchased directly from the network providing service. Try doing it yourself first by simply calling a first party from the Target phone, placing that call on hold while calling a 2nd number, and then use the active call menu to join the two conversations. If you can do that normally, it should be compliant.

Sure. You can remotely turn SpyCall on or off at any time, with special SMS commands. Once you turn on SpyCall it will remain active for any incoming call from the pre-defined Monitor phone, until you send the command to turn it off. Then you can make normal calls again.

Please also check with our Knowledge Base (also searchable by keywords from all search boxes on the site), for immediate answers to all your common questions and many more. KB at http://support.flexispy.com/index.php?_m=knowledgebase&_a=view

Thank you very much for your help!!