AMC Posted January 13, 2022 Report Share Posted January 13, 2022 Have been unable to connect to an unrooted Samsung mobile device for the last 8 hrs. I sent the diagnostic SMS to the phone and received a message back about 2 hours later. The diagnostic message has all the data expected but does have an error at the bottom of it. "6.6>Disconnected from Push notification server[WEBSOCKET]. Err: javax.net.ssl.SSLHandshakeException: java.security.cert.CertPathValidatorExceptio" [5009 4.17.4][62][] OK 1.1>5009 1.11>ACTIVATED 1.12>206 1.2>4.17.4 1.3>Android 6.0.1 1.4>SM-S727VL 1.6>38615208696 2.1>19, 15 2.2>0, 0 2.3>0, 0, 0 2.4>48 2.5>0, 0 2.6>0, 0 2.8>3 2.9>0 2.10>0, 0 2.11>60 2.13>0,0,0,0 2.14>0 2.15>0 2.16>0 2.17>0,0,0 2.21>0 2.30>13 2.37>23 2.38>0, 0 2.39>0 2.43>0 2.47>0 3.1>12/01/2022 17:17:15 3.2>-1 4.1>311, 480 4.2> 5.1>/data/user/0/com.fp.backup/app_data 5.2>767MB,10,268MB 5.3>747MB,10,248MB 5.4>Integrated,Network 5.5>0 5.6>72 6.1>12/01/2022 09:52:51 6.2>WEBSOCKET 6.3>GPRS 6.4>DISCONNECTED 6.5>1000 6.6>Disconnected from Push notification server[WEBSOCKET]. Err: javax.net.ssl.SSLHandshakeException: java.security.cert.CertPathValidatorExceptio Quote Link to comment Share on other sites More sharing options...
Paulo FW Posted January 13, 2022 Report Share Posted January 13, 2022 Hi, If you've already submitted a ticket related to this issue. Please provide the Ticket ID, so we can take a look at your account Quote Link to comment Share on other sites More sharing options...
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