Royne Posted November 26, 2021 Report Share Posted November 26, 2021 Quote I cant listen call recordings. I dont know what just happened to the software. Call recordings are available and I can download them, but I cant listen them. There is no sound. By the way. Location is not working too. Can anyone help me please? I contacted support but I dont have answer... Quote Link to comment Share on other sites More sharing options...
Paulo FW Posted November 30, 2021 Report Share Posted November 30, 2021 Hi, Thank you for contacting us, If you have already submitted regarding this issue, please send us the ticket ID so that we can take a look at your account and respond to you within that ticket. Quote Link to comment Share on other sites More sharing options...
Royne Posted December 2, 2021 Author Report Share Posted December 2, 2021 I have already submitted many tickets and no one have could solve the problem. They always say: there are many devices, so we can not guarantee calls recording quality. I think this is not true because call recordings worked very well for 2 weeks. I thinkthat if you really want to help me, you can contact me with an expert person from your teamwork. I dont know. Im disposed to pay again if it is necessary.. Please answer me as well as you can. I ll be waiting. Thankss Quote Link to comment Share on other sites More sharing options...
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