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Can't upgrade remotely FS to the newest version.


Brutus66

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On 11/6/2021 at 11:03 PM, Brutus66 said:

Two phones...both can't be upgraded to the newest version of FS (5.4)...I tried when the phone are connected to wifi and 4G, same results.
Any other users are experiencing the same issue?


Hi, 


Can you please provide us the ticket number related to your concern? 

so we can take a look at the account. And will try to resend the update on your target device

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  • 3 weeks later...
On 11/6/2021 at 4:03 PM, Brutus66 said:

Two phones...both can't be upgraded to the newest version of FS (5.4)...I tried when the phone are connected to wifi and 4G, same results.
Any other users are experiencing the same issue?

hello, were you able to update the software?
i have the same problem and the support team told me the phone must have enough memory and stable connection when i try to update which of course i checked and it's alright.
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On 11/30/2021 at 7:21 AM, geppy33 said:
hello, were you able to update the software?
i have the same problem and the support team told me the phone must have enough memory and stable connection when i try to update which of course i checked and it's alright.

Mi sembra impossibile che tutti e due i miei telefoni abbiano lo stesso problema di spazio.
Durante l'installazione il sistema da quel tipo di errore ma io non sono sicuro che la causa sia questa.
Non ho risolto proprio niente!

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